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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Terence Tedora
Terence Tedora
1 reviews
over 1 year ago
5 out of 5 stars

Absolutely sensational

Absolutely sensational, the team is first class 😘😘😘😘 thank to Alice and Indu.

Helpful?
Mohammed ullah
Mohammed ullah
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to Dr Fateme and the all team…

Thank you to Dr Fateme and the all team of Dentaprime. Thank 😊 you to Alice and Karimah,

Helpful?
Martin Lamasz
Martin Lamasz
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to the all team of…

Thank you to the all team of Dentaprime, great customer service.

Helpful?
Mrs Ana McFarlane
Mrs Ana McFarlane
1 reviews
over 1 year ago
5 out of 5 stars

Today I had my finals fitted

Today I had my finals fitted. To say I am overjoyed with the end product is an understatement. From the meet n greet guys at front of house, the lovely ladies that take care of you, especially Alice and K on 2nd floor, to the very talented dental professionals who work theirs magic supported by the caring dental nurses. You guys made me feel welcome, cared for and provided a great service from my first appointment to today. Thank you, thank you, thank you. I am so happy with my new smile and very impressed with the excellent service from the DENTAPRIME team who make the treatment affordable for us average folk. Big shout out to Ivan the incredible!! You made my wish come true. Thank you 🙏🏽❤️

Helpful?
Nicola Gale
Nicola Gale
1 reviews
over 1 year ago
5 out of 5 stars

Great customer service

Great customer service, patient care, reception, my Dr. and Nurse were amazing!

Helpful?
Gilbert Francis
Gilbert Francis
1 reviews
over 1 year ago
5 out of 5 stars

A very friendly experience right from…

A very friendly experience right from crossing the doorstep. Alice as part of the friendly reception crew. She did brilliantly at putting the clients at ease. As for the surgical staff they too were excellent in always informing me of what was going on. Considering what I had done it, it was all in all a good day. Highly recommended. Thanks, Gilbert Francis.

Helpful?
Nick Upton
Nick Upton
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to the all team of…

Thank you to the all team of Dentaprime. I will see you very soon.

Helpful?

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Mr Anthony May
Mr Anthony May
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to the all team of…

Thank you to the all team of Dentaprime.

Helpful?
Vince Taylor
Vince Taylor
1 reviews
over 1 year ago
5 out of 5 stars

Thank you Alice.

Thank you Alice.

Helpful?
James Wright
James Wright
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to the Dentaprime team.

Thank you to the Dentaprime team.

Helpful?
Wojciech Grzech
Wojciech Grzech
1 reviews
over 1 year ago
5 out of 5 stars

Thank 😊 to the all team of Dentaprime

Thank 😊 to the all team of Dentaprime. Very good service and care from Alice and Karimah.

Helpful?
Jonathan Bates
Jonathan Bates
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to the all team of…

Thank you to the all team of Dentaprime. Thank you to Alice.😘 who is always on hand to make you feel comfortable as can be. And also James on the entrance too. See you all in about 8 months or so.

Helpful?
Nikolay Dimitrov
Nikolay Dimitrov
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to Dr Ivan and all the team.

Thank you to Dr Ivan and all the team.

Helpful?
john bagnall
john bagnall
1 reviews
over 1 year ago
1 out of 5 stars

***************DO NOT…

***************DO NOT USE**************** Take your money and communication is so so bad. They do not come back to you unless you state you are not going ahead. I paid the initial consultation fee and went to see them. I was asked on the day if I wished to go ahead where I needed time to think about it. Also the initial cost before the consultation was £7500 which ended up being near 10k or 15k for the better product. A day went by and they are on the phone asking what I want to do so I say yes and they want another £299.00 which I paid. I was then sent a contract and a health check letter. Before signing the contract I contacted them time after time again over a month with nothing coming back though promised time & time again of dates. I am not going to sign a contract without confirmed dates as this needs to arranged with time off work and booking the hotel. There excuse for no refund - I have not sent the health check letter ????? Though they have took £299.00 and sent a contract beforehand, you could not make it up. ******This isn’t going away Dentaprime******* Update:03/07/24 Dentaprime - Thank you for informing me of my part refund though I have not checked this yet. Just to clarify I have no objection of cost with dentaprime where my personal quotation was near to £15,000 which I agreed to have done hence why I paid the £299.00 to get myself booked in and the treatment started. At no point after many many times contacting Dentaprime was I given dates or I was simply given lame excuses. We understand people & businesses can be busy but not getting in touch with your customers who like me were going to spend £15,000 you at least expect good service from the start. It is a great shame as your clinic & staff were very nice.

Helpful?
Mihai Filipciuc
Mihai Filipciuc
1 reviews
over 1 year ago
5 out of 5 stars

Thank you

Thank you. Very professional and very careful

Helpful?
Chase Borg
Chase Borg
1 reviews
over 1 year ago
5 out of 5 stars

Since the first appointment the staff…

Since the first appointment the staff was very friendly Alice and Karimah made fell welcome

Helpful?
Michael Delaney
Michael Delaney
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic service

Fantastic service, second to none. Highly recommended Thankyou to Dr Ana Gomes

Helpful?
Gary Butcher
Gary Butcher
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to everybody involved with my…

Thank you to everybody involved with my treatment. Made to feel totally at ease. Thanks again to Dr Khan.

Helpful?
Darren Middleton
Darren Middleton
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to Karimah and Alice.they are…

Thank you to Karimah and Alice.they are both very welcoming and make you feel comfortable

Helpful?
darkcloudz
darkcloudz
1 reviews
over 1 year ago
5 out of 5 stars

thank you to the whole team

thank you to the whole team

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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