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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Brian Long
Brian Long
1 reviews
over 1 year ago
5 out of 5 stars

Thank you Alice and Karimah.

Thank you Alice and Karimah.

Helpful?
Pame Aujla
Pame Aujla
1 reviews
over 1 year ago
5 out of 5 stars

Thank you for today

Thank you for today, welcome back and as always friendly team.

Helpful?
tang
tang
1 reviews
over 1 year ago
4 out of 5 stars

I got to do a wonderful implant

I got to do a wonderful implant

Helpful?
Margaret Lea
Margaret Lea
1 reviews
over 1 year ago
3 out of 5 stars

I've only got as far as speaking to…

I've only got as far as speaking to them on the phone in I found them to be very specific about treatments and very keen to answers my questions up to now found them great,will let you know how it go's when my treatment begins I'm feeling quite positive so far.

Helpful?
Louise Hayward
Louise Hayward
1 reviews
over 1 year ago
1 out of 5 stars

Breach of contract…

Breach of contract surrounding cancellations policy June 2024 Dentaprime staff poor and questionably incompetent at handling the complaint. They are not a member of the ADR scheme complaints are not acknowledge correctly and company refuses to accept responsibility for what may be termed as money spinning. To date action fraud, the bank, ICO citizens advice and myself are challenging them. So refund agreed however scam remains so unresolved! Lack of response to complaint, a fight to get money back. Take care they are very persuasive and forceful

Helpful?
Diana Carla Crianga
Diana Carla Crianga
1 reviews
over 1 year ago
5 out of 5 stars

Thank you Dentaprime and best doctors

Thank you Dentaprime and best doctors

Helpful?
Anichka Angelova
Anichka Angelova
1 reviews
over 1 year ago
5 out of 5 stars

Thank you Dentaprime.

Thank you Dentaprime.

Helpful?

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Andreea Bob
Andreea Bob
1 reviews
over 1 year ago
5 out of 5 stars

Very good experience

Very good experience, very clean sbd Doctors are very profesional.

Helpful?
David
David
1 reviews
over 1 year ago
5 out of 5 stars

Brilliant team and great practice which…

Brilliant team and great practice which I will recommend.

Helpful?
Kym Williams
Kym Williams
1 reviews
over 1 year ago
5 out of 5 stars

Thank to the all team of Dentaprime

Thank to the all team of Dentaprime, fabulous experience and staff were absolutely amazing.

Helpful?
M H Ottone
M H Ottone
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic team and thank you for my…

Fantastic team and thank you for my medal

Helpful?
Maria
Maria
1 reviews
over 1 year ago
5 out of 5 stars

Tuma absolutely amazing experience was…

Tuma absolutely amazing experience was so professional!

Helpful?
Gary Windle
Gary Windle
1 reviews
over 1 year ago
5 out of 5 stars

My dentist Yasmin was so gentle and…

My dentist Yasmin was so gentle and informative of each procedure it was a pleasure having her doing my implants. Thankyou😃

Helpful?
Juan
Juan
1 reviews
over 1 year ago
5 out of 5 stars

Excellent service

Excellent service, lovely and friendly staff. Fantastic, professional doctors. Thank you for bringing my smile back!! With love Juan Romero

Helpful?
Samantha Sanders
Samantha Sanders
1 reviews
over 1 year ago
5 out of 5 stars

Thank you so much everyone so kind…

Thank you so much everyone so kind Alice amazing xxx

Helpful?
Margaret McNab
Margaret McNab
1 reviews
over 1 year ago
5 out of 5 stars

Thank you Dentaprime and superb service.

Thank you Dentaprime and superb service.

Helpful?
Chris White
Chris White
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to all team of Dentaprime.

Thank you to all team of Dentaprime.

Helpful?
.Doinita Gociu
.Doinita Gociu
1 reviews
over 1 year ago
5 out of 5 stars

Thank you to Dr Zellemi and thank you…

Thank you to Dr Zellemi and thank you to the all team of Dentaprime.

Helpful?
Ibrahim Thompson
Ibrahim Thompson
1 reviews
over 1 year ago
5 out of 5 stars

No waiting

No waiting, Dr Ivan explained what was being done, really good.

Helpful?
Hilda Roth
Hilda Roth
1 reviews
over 1 year ago
1 out of 5 stars

Took them ages to give me my deposit back after they cancelled my surgery

They cancelled my surgery in April because of an allergy that I don't have any symptoms of and I have been due to get a refund of my deposit since the 20th of June, when the clinic confirmed they had gotten my bank account details. The lady I spoke to said they had 14 days to transfer me the money, 22 days and God knows how many phonecalls later I still haven't got it back from them. It is being "processed" by another department

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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