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john bagnall

john bagnall

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by john bagnall

Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic

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1 out of 5 stars
Jun 21, 2024

***************DO NOT…

***************DO NOT USE**************** Take your money and communication is so so bad. They do not come back to you unless you state you are not going ahead. I paid the initial consultation fee and went to see them. I was asked on the day if I wished to go ahead where I needed time to think about it. Also the initial cost before the consultation was £7500 which ended up being near 10k or 15k for the better product. A day went by and they are on the phone asking what I want to do so I say yes and they want another £299.00 which I paid. I was then sent a contract and a health check letter. Before signing the contract I contacted them time after time again over a month with nothing coming back though promised time & time again of dates. I am not going to sign a contract without confirmed dates as this needs to arranged with time off work and booking the hotel. There excuse for no refund - I have not sent the health check letter ????? Though they have took £299.00 and sent a contract beforehand, you could not make it up. ******This isn’t going away Dentaprime******* Update:03/07/24 Dentaprime - Thank you for informing me of my part refund though I have not checked this yet. Just to clarify I have no objection of cost with dentaprime where my personal quotation was near to £15,000 which I agreed to have done hence why I paid the £299.00 to get myself booked in and the treatment started. At no point after many many times contacting Dentaprime was I given dates or I was simply given lame excuses. We understand people & businesses can be busy but not getting in touch with your customers who like me were going to spend £15,000 you at least expect good service from the start. It is a great shame as your clinic & staff were very nice.