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Garry Keen

Garry Keen

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Garry Keen

Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic

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1 out of 5 stars
Jun 30, 2025

I have now had 3 pma bridges that have…

I have now had 3 pma bridges that have all broken in the same place , an independent implantologist who fitted my original temporary bridge, had to make alterations to make it fit as the bite structure is not correct , after 40 minutes of trying to even out the bite , he conceded he had done all he could and he advised me to chew on the left to try and prolong the life of the bridge . Broke after 3 weeks , I have sent an official complaint email to dentaprime , over 2 weeks have passed , I have phoned up twice only to be told I will chase it up . You can't speak to anyone. Only the idiot that answers the phone and he knows nothing . I have now complained to the GDC , and armed with the report from the local lmplant specialist, I am going to proceed with legal proceedings . They can't wait to get your £7000 , then no-one cares . Try every excuse going , operatives that lie , confirmed by tape of conversation.Their customer service liason employee , promised to phone back on 5 occasions and hasn't bothered , not even a 20 second text message or e mail. . Terrible company , just want to grab your money. Then ignore and deny everything .All this story can be confirmed .DO NOT USE DENTAPRIME. My bad experience continues , an offer of a new top bridge to be fitted by there top man , making any adjustments that are needed , so the bite fits harmonusly with my bottom teeth , there words not mine , I requested a new bottom bridge as I continually bite my bottom lip . After fitting my new top bridge they will get the dentist to look at why I keep biting my bottom lip , so if that outcome is to alter bottom teeth positioning , it will not fit harmonusly with top bridge . They refuse to replace bottom bridge as nothing wrong with it , except i keep biting my lip . No one seems to care , they take your money then it is tough luck goodbye , that is my experience .