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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Peter
Peter
1 reviews
about 1 year ago
5 out of 5 stars

James and Alice are an ace team

James and Alice are an ace team. Keep you relaxed.

Helpful?
hady Mustay
hady Mustay
1 reviews
about 1 year ago
5 out of 5 stars

Excellent care and very good doctors…

Excellent care and very good doctors and thank you to Alice and James for looking after me.

Helpful?
Gene
Gene
1 reviews
about 1 year ago
5 out of 5 stars

Absolutely lovely people

This was my first visit to Dentaprime and I was so impressed with everything. It was so clean from a minute I walked through the door you felt like a real client, it is absolutely spotless there. The staff from reception to the consultants were all very nice and made everything so clear. I like the way you could see everything going on there was nothing hidden. A special mention to the ladies who looked after us, Dee Karimah and Anna, all lovely ladies and made us feel so welcome. I found the costings range from £5000 to £16000. Unfortunately, I personally will not be going ahead as it would require me to have too much time off work but I thoroughly enjoyed the experience.

Helpful?
James Remon
James Remon
1 reviews
about 1 year ago
5 out of 5 stars

Best dental treatment you could ask for…

Best dental treatment you could ask for and very professional team 👍

Helpful?
Norbert Pstragowski
Norbert Pstragowski
1 reviews
about 1 year ago
5 out of 5 stars

Very good 👍 customer service and and…

Very good 👍 customer service and and friendly people 👌 very professional doctors.

Helpful?
Ewan
Ewan
1 reviews
about 1 year ago
5 out of 5 stars

Excellent customer service from Alice…

Excellent customer service from Alice and James. Very good and professional doctors.

Helpful?
Carl Munnery
Carl Munnery
1 reviews
about 1 year ago
5 out of 5 stars

Wicked service and makes you feel safe…

Wicked service and makes you feel safe and at ease best dentist IV ever been too

Helpful?

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Paul Luckett
Paul Luckett
1 reviews
about 1 year ago
5 out of 5 stars

What can I say…

What can I say… What a journey! From my first consultation to my final consultation, well the journey has been phenomenal! I want to thank each & every member of the Dentaprime team from the bottom of my heart for changing my life. Dr Hesami, you really are a special person, I will forever be indebted to you for bringing my smile back & changing my life! Your advice, your drive for perfection for your patients, your expertise, your patience, your reassurance & understanding is truly remarkable. Jamie the way you put anxious patients at ease from the very first second of stepping into Dentaprime is truly amazing, your personality is a blessing to have experienced & witnessed.Thank you! Once again thank you from the bottom of my heart! Exceptional people! Exceptional care! Exceptional results! ⭐️⭐️⭐️⭐️⭐️

Helpful?
Regan
Regan
1 reviews
about 1 year ago
5 out of 5 stars

Great dental clinic

Great dental clinic, would highly recommend to anyone thinking of getting treatment. staff are amazing from top to bottom James and Alice are great at making you feel at ease and keeping people entertained whilst waiting.

Helpful?
dawn sullivan
dawn sullivan
1 reviews
about 1 year ago
5 out of 5 stars

highly recommended

very pleased with the treatment and care i received at the clinic, staff were fab from the reception right through. lovely Alice always caring James always chatty, the Big thank you to the surgeon Soroush and his dental nurse always put me at ease explaining as he went alone with each procedure, highly recommend Dentaprime

Helpful?
mick kelly
mick kelly
1 reviews
about 1 year ago
5 out of 5 stars

Everyone was fantastic

Everyone was fantastic

Helpful?
Georgina Owen
Georgina Owen
1 reviews
about 1 year ago
5 out of 5 stars

Customer service is great makes you…

Customer service is great makes you feel relaxed and comfortable

Helpful?
Jowjohn Jin
Jowjohn Jin
1 reviews
about 1 year ago
5 out of 5 stars

Excellent work and excellent customer…

Excellent work and excellent customer care and support.

Helpful?
David Vercoe
David Vercoe
1 reviews
about 1 year ago
5 out of 5 stars

Very good at their job

Very good at their job

Helpful?
JOHN COOK
JOHN COOK
1 reviews
about 1 year ago
5 out of 5 stars

Really great treatment today also great…

Really great treatment today also great service from everyone thank you see you soon.

Helpful?
Thomas Koybaklhs
Thomas Koybaklhs
1 reviews
about 1 year ago
5 out of 5 stars

Thank you to everyone at dentaprime…

Thank you to everyone at dentaprime amazing service always make me feel welcome James and Alice are very kind whilst you are waiting for treatment.

Helpful?
Nicky Jones
Nicky Jones
1 reviews
about 1 year ago
5 out of 5 stars

Love the staff James is awesome makes…

Love the staff James is awesome makes you feel at complete ease. Always nice and friendly

Helpful?
md patel
md patel
1 reviews
about 1 year ago
2 out of 5 stars

referral to specialist

I had ct scan of my lower jaw for implants.I was recommended to see maxiollofacial specialist and was given a referral letter to be given to my GP to find a specialist. My GP said its the responsibility of the Dental practice to make a referral and not them.I called Dentaprime to do so they said its not there job to do so.Where do I go from here I have no clue.Left in no mens land before you go to them ask about if any specialist treatment referral or avoid them.

Helpful?
Jeannie Hammersley
Jeannie Hammersley
1 reviews
about 1 year ago
1 out of 5 stars

Dentaprime absolutely scam

Dentaprime absolutely scam. Do not use them. They just want your £50 for X-rays. Replying to your message. You did not clean my teeth as you have said

Helpful?
Mark Dale
Mark Dale
1 reviews
about 1 year ago
5 out of 5 stars

As always a fast and friendly service

As always a fast and friendly service, always made to feel looked after. Dr Taisa was great 👍

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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