Great treatment from everyone at…
Great treatment from everyone at dentaprime always look after me when I come for my appointment especially James and Alice keep you calm while waiting.

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.
6 months ago
Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more
Great treatment from everyone at dentaprime always look after me when I come for my appointment especially James and Alice keep you calm while waiting.
Great doctors and lovely facility, thank you!
Thank you for today 💓
Thank you so much, everything was perfect!
Great customer service and care .
Thank you Dentaprime for all you have done all staff amazing great service from James and Alice also.
Thank you to everyone at dentaprime especially James and Alice amazing service
Great team, great doctors, very happy
This company have unethical and unprofessional practices. My partner went there and had a consultation. He was made to sign for the £299.00 deposit to secure another appt. He was not informed he was digitally signing a contract. And that his deposit would be non refundable in 3 days. He decided the treatment could not go ahead and asked for the £299.00 deposit back and was told it’s not refundable as 3 days limit. They never emailed nor showed or told him about a contract , nor clauses for the money to be returned. Now without any treatment or appointments made, they have held onto his £299.00, with every excuse to non communication to down right rudeness on the phone. They are experts at delay tactics , and confusion. Beware of this company. Please check the google reviews of real people’s complaints, not the glowing reviews they probably wrote there self.
I chose dentaprime by reading all this good reviews but I was wrong. For the first two appointments they are very interested to get money out from you and after that they will not book you in advance and when you ask for appointment they will give just one time or day with no choice. I was told the day before my appointment is changed to another date. Again the booking team or reception staff are very rude and have no patience. I just went here for a single implant because it seemed a bit cheaper than other places but you will pay all that extra money for travelling etc, and you will come to know it’s not cheap. I was told I will have 3 appointments in total to complete the treatment but this is also not true, there will be 7-8 appointments in total for a single implant. The dentists here are good but they will not give you any feedback after examining your teeth. After the implant in place several times I asked them for appointment and they said will let you know after the healing time but after the healing time they just gave me appointment for next week and no choice which was on the 18/12/24. Then they cancelled it but I lost my train ticket charge which they don’t pay. But they phoned me and said if I cancel they will charge me a fine. Again after that appointment I thought it’s over but no, you have to make several trips to them a total of 7-8 appointments for a single implant. Very poor communication and not everyone considered or treated with respect but they talk to you over the phone when booking appointment as if its a free service!! The service I received when I was over there was good but not over the phone.
Thank you Dentaprime, friendly and caring staff, I would recommend Dentaprime to everyone. Merry Christmas and happy New Year!
I am very pleased with the good dental care and Merry Christmas and happy new year 🥳
Very friendly team and professional doctors Merry Christmas everyone and happy New Year
Thank you 😊 to all at Dentaprime and i wish you Merry Christmas and happy new year 🎉 See you soon 😊
Great customer service and care from doctors. Merry Christmas and happy new year
Very helpful staff and Merry Christmas and Happy New Year.
excellent customer service and Merry Christmas
Thank you Dentaprime for this amazing dental experience.
Thank you for everyone for the support and lovely laughter. I can't recommend enough, Excellent staff and place,hygiene was perfect.
Thank you to everyone at dentaprime you all been amazing from top to bottom especially James and Alice for making me feel at ease
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.