Amazing customer service from James a…
Amazing customer service from James a ball of joy always working with a smile on his face.

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.
6 months ago
Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more
Amazing customer service from James a ball of joy always working with a smile on his face.
I would like to thank the staff for the ease they put on myself the customer. Will write full review after the final implant next Tuesday can’t wait.
3rd floor is amazing as always.Dee karimah and Anna work well together. Always a laugh 😃
Very professional and caring. You are pit at ease. You take care of your patients. Thank you. Dee karimah and Anna are super nice and friendly
I would like to thank James for the great service every time I come really kind hearted person.
Amazing company would recommend highly
The girls on the third were really friendly and polite and very professional 👍
Amazing time, thank you so much! I am so pleased with my final fixed dentures they feel and look just like my natural teeth when I was younger! I was always impressed with my care and treatment especially as it was a massive thing for me to go through!
Brilliant service friendly people clean practice high quality staff highly recommended
Dee and Karimah are entertaining as always. Came to Dentprime 18mhs ago and have been blown away. Thank you so much. Almost at the end and have promised the ladies on 3rd a selfie with my finals
Very disappointed I’ll not recommend anyone
Don't use them they have left me with no teeth for early 12 months I'm in the process of seeing a solicitor
Awesome service from start to finish. I was very nervous yet was kept calm from james in the waiting room.
highly recommended dentaprime to anyone thinking of getting implants 5 star treatment especially from james and alice but great staff all round.
Great experience, lovely staff!
Great customer service and very pleased with everything
The staff are offer excellent customer care. Well informed and look after always ensuring that the patients are well informed of their different stages. It's place I would surely recommend to everyone who required dental care.
James and Alice are both amazing people really kind and know how to make people calm and relaxed.
This clinic is like walking into the future, never seen labs & dental equipment like it anywhere else. The staff are all very professional & my carers, Dee, Mariah, & Anna were fantastic, couldn't do enought to put you at ease & ensure your comfort. They keep you informed throughout the entire appointments. I would definitely recommend this place to anyone who requires any dental work.
James and Alice are the definition of what great customer service should be and all other staff are amazing best dentist for implants.
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Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.
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