CyberPowerPC UK is a leading online retailer specializing in the design and assembly of custom gaming PCs tailored to meet the needs of gamers and creative professionals. The company offers a wide range of products including gaming PCs, professional editing workstations, and high-performance streaming setups. Customers can choose from pre-configured bundles or create their own custom builds, with options for personalization such as laser engraving.
Targeting both casual and serious gamers, CyberPowerPC UK provides flexible financing options, including 0% APR finance, to make high-performance computing more accessible. With a commitment to customer satisfaction, the company ensures free standard delivery across the UK mainland and promotes a community-oriented approach through platforms like Discord. Whether users are looking for next-day delivery PCs or specialized systems for gaming and streaming, CyberPowerPC UK aims to deliver quality products and exceptional service.
CyberPowerPC UK has a positive customer experience.
CyberPowerPC UK receives overwhelmingly positive feedback from customers, highlighting exceptional service and quality builds. Reviewers frequently commend the outstanding customer service, noting how helpful and responsive staff are in addressing inquiries and resolving issues.
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Many express satisfaction with the performance and aesthetics of their custom PCs, describing them as well-built and cleanly assembled. While the majority of experiences are highly favorable, a few customers mention minor delivery issues, such as delays or problems with the courier service. However, these concerns do not overshadow the overall sentiment, as most people appreciate the quick dispatch and regular updates throughout the ordering process. Overall, CyberPowerPC UK is celebrated for its reliable products and excellent customer care.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
—
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Customer service51%
29 mentions
Delivery40%
23 mentions
Fast & efficient37%
21 mentions
Easy to use30%
17 mentions
“Excellent customer service, Dave answered all my questions, and helped me organise my old PC collection”
On “Customer service” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
The Build is beautiful, well cable managed, Secure, Customer service and emails keeping you up to date with what's going on couldn't have been better, glad I got my pre-build from here.
Zero issues so far, but with the customer service and responsiveness, if there are to be any problems under warranty I'm sure it would be sorted out in no time.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Everything was perfect from information about the process from ordering to building etc, packaging was neat. The only minor thing was not providing the necessary tool to open my pc to take out protective packaging.
Bought a great build from Cyberpower in October 2024. Ran smooth, no problems. I had a 4070ti super in my new new build that was giving a post code that said GPU fault. Opened a ticket with Cyberpower on Monday, who, after we tried to troubleshoot first on the off chance the GPU needed reseating, arranged to pick up the card and send a new one. They sent a refurbed 4090 under warrenty and the turn around was literally three days. The 4070 was picked up Thursday and the 4090 delivered Sat. Can't fault them, the customer service was really helpful and friendly and even provided instructions on how to remove the card, should I need them.
New card works perfectly, and is even an upgrade on my other card. Ty Cyberpower, you went above and beyond with getting it sorted.
(I absolutely reccommend buying the extra warrenty too for peace of mind.)
step by step communication throughout the whole process made the experience easy and very enjoyable.
an excellent company to deal with.
Thankyou very much
Got my first PC as a present from my wife for our 10 year anniversary. I don’t normally post reviews however I feel I need to for cyberpower PC. They updated you with every single step in the process from ordering, building, testing and shipping they have been brilliant. Shipping was fast from ordering to delivery to my door was 2 days.
Big shoutout to Dave for his customer service and answering (what is probably mundane questions to the experts) any questions I have had.
Rest assured you will be looked after and will 100% use cyberpower PC in the future!
Infinity C2.
My PC had died the other day order a new one from cyber pc very good help from the team regarding stock and delivery.
Edit: order is now on its way 15 stops to go!
Currently on my 4th setup from these guys and I keep coming back because the service and the gear is top class, never had ANY issues with any PC/Laptop bought from here
Very good PC!
Bought one of their PC’s, arrived in good time and was a simple unboxing. They provide simple guides to help with setup and their YouTube channel for additional support is great.
After shopping around looking for the best deal on a custom built PC; My friend advised me of this website, to which I have now purchased 2 custom built PC's from.
The original date of experience was back in 2019 and the computer is still running great to this day.
CyberPowerPC UK is a leading online retailer specializing in the design and assembly of custom gaming PCs tailored to meet the needs of gamers and creative professionals. The company offers a wide range of products including gaming PCs, professional editing workstations, and high-performance streaming setups. Customers can choose from pre-configured bundles or create their own custom builds, with options for personalization such as laser engraving.
Targeting both casual and serious gamers, CyberPowerPC UK provides flexible financing options, including 0% APR finance, to make high-performance computing more accessible. With a commitment to customer satisfaction, the company ensures free standard delivery across the UK mainland and promotes a community-oriented approach through platforms like Discord. Whether users are looking for next-day delivery PCs or specialized systems for gaming and streaming, CyberPowerPC UK aims to deliver quality products and exceptional service.