CyberPowerPC UK is a leading online retailer specializing in the design and assembly of custom gaming PCs tailored to meet the needs of gamers and creative professionals. The company offers a wide range of products including gaming PCs, professional editing workstations, and high-performance streaming setups. Customers can choose from pre-configured bundles or create their own custom builds, with options for personalization such as laser engraving.
Targeting both casual and serious gamers, CyberPowerPC UK provides flexible financing options, including 0% APR finance, to make high-performance computing more accessible. With a commitment to customer satisfaction, the company ensures free standard delivery across the UK mainland and promotes a community-oriented approach through platforms like Discord. Whether users are looking for next-day delivery PCs or specialized systems for gaming and streaming, CyberPowerPC UK aims to deliver quality products and exceptional service.
CyberPowerPC UK has a positive customer experience.
CyberPowerPC UK receives overwhelmingly positive feedback from customers, highlighting exceptional service and quality builds. Reviewers frequently commend the outstanding customer service, noting how helpful and responsive staff are in addressing inquiries and resolving issues.
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Many express satisfaction with the performance and aesthetics of their custom PCs, describing them as well-built and cleanly assembled. While the majority of experiences are highly favorable, a few customers mention minor delivery issues, such as delays or problems with the courier service. However, these concerns do not overshadow the overall sentiment, as most people appreciate the quick dispatch and regular updates throughout the ordering process. Overall, CyberPowerPC UK is celebrated for its reliable products and excellent customer care.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
—
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Customer service51%
29 mentions
Delivery40%
23 mentions
Fast & efficient37%
21 mentions
Easy to use30%
17 mentions
“Excellent customer service, Dave answered all my questions, and helped me organise my old PC collection”
On “Customer service” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
It would of been 5 star but my parcel has been delayed after paying extra to get a early next day delivery slot now I have to wait an extra day to receive my pc - apart from this the process of picking my prebuilt pc was straight forward and I have been kept up to date throughout the process depending on if there is any issues with my build I’ll change my review to 4 star or 2 star.
Great configuration tool online, lacking in customer service feel
Great configuration tool online, very challenging payment processing page - it simply did not work and took over an hour to get a workaround.
PC arrived on time but oddly absolutely no paperwork came with it, no order confirmation, no manuals, no warranty info. Literally a PC in a box. nothing else.
You would't even know it came from Cyberpower the way it arrived. Maybe a minor point but it doesn't give you comfort when a £2000 PC arrives with zero paperwork.
I would have preferred a more professional presentation of the product when delivered. And a web payment platform that is more reliable and doesn't warn me that it is a security risk would be nice.
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CyberPowerPC UK is a leading online retailer specializing in the design and assembly of custom gaming PCs tailored to meet the needs of gamers and creative professionals. The company offers a wide range of products including gaming PCs, professional editing workstations, and high-performance streaming setups. Customers can choose from pre-configured bundles or create their own custom builds, with options for personalization such as laser engraving.
Targeting both casual and serious gamers, CyberPowerPC UK provides flexible financing options, including 0% APR finance, to make high-performance computing more accessible. With a commitment to customer satisfaction, the company ensures free standard delivery across the UK mainland and promotes a community-oriented approach through platforms like Discord. Whether users are looking for next-day delivery PCs or specialized systems for gaming and streaming, CyberPowerPC UK aims to deliver quality products and exceptional service.