CyberPowerPC UK is a leading online retailer specializing in the design and assembly of custom gaming PCs tailored to meet the needs of gamers and creative professionals. The company offers a wide range of products including gaming PCs, professional editing workstations, and high-performance streaming setups. Customers can choose from pre-configured bundles or create their own custom builds, with options for personalization such as laser engraving. Targeting both casual and serious gamers, CyberPowerPC UK provides flexible financing options, including 0% APR finance, to make high-performance computing more accessible. With a commitment to customer satisfaction, the company ensures free standard delivery across the UK mainland and promotes a community-oriented approach through platforms like Discord. Whether users are looking for next-day delivery PCs or specialized systems for gaming and streaming, CyberPowerPC UK aims to deliver quality products and exceptional service.
CyberPowerPC UK receives overwhelmingly positive feedback from customers, highlighting exceptional service and quality builds. Reviewers frequently commend the outstanding customer service, noting how helpful and responsive staff are in addressing inquiries and resolving issues.
Many express satisfaction with the performance and aesthetics of their custom PCs, describing them as well-built and cleanly assembled. While the majority of experiences are highly favorable, a few customers mention minor delivery issues, such as delays or problems with the courier service. However, these concerns do not overshadow the overall sentiment, as most people appreciate the quick dispatch and regular updates throughout the ordering process. Overall, CyberPowerPC UK is celebrated for its reliable products and excellent customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent customer service, Dave answered all my questions, and helped me organise my old PC collection”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: CyberPowerPC UK is #1 of 5 on overall rating in this group.
60 reviews of CyberPowerPC UK. Filter by what matters to you.
Very happy so far ...quickly dispatched and components were great value comparing to others that I looked at...all seems well put together too. Easy set up and ready to go pretty quickly, and now flying along nicely 👌
Simple website too use price was good
Fast and helpful response to resolve my request.
All parts were just as ordered, arrived on the selected date with delivery updates provided. Easy to use website. No complaints, would use again.
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Easy to build PC on website, very fast order to delivery service, good value for money, good customer service when I called with a query. Overall, would use them again and recommend to anyone wanting a new PC.
So over the years, i have always dabbled in building my own PC this is the first time I have bought from a reputable brand such as CyberPowerPC UK. From purchase to delivery, everything was communicated. I had a few teething issues with my pc but a few phone calls with the tech guys at CyberPower helped me sort them quickly. I am blown away with my new system. I won't think twice again about purchasing from CyberPowerPC UK.
So I had a few questions about a prebuild PC Argos were selling. As usual, Argos are not forthcoming with any information. Not wanting to spend £1800 on a guess I asked CyberPower support directly. I got a full spec sheet right down to what thermal paste they used. I was answered next working days and made my purchase. PC arrived the next day and was very securely packaged. Box was in immaculate condition too so I was reassured everything inside was in perfect condition. Case had a handy quick start qr code (I personally didn't need it but I checked it out anyway) with a step by step guide to getting unpacked, plugged in and ready to go. Windows 11 was also surprisingly stock with no bloatware. Cable management was a little bit messy but I don't really care about that. I'm looking at what's on the screen and not what's inside the box. I have absolute faith that if anything were to go wrong (hopefully not) that CyberPower would do their best to get me up and running. Based on my experience so far, I would absolutely recommend CyberPower.
I ordered a custom built pc which took around 2 weeks to arrive on standard shipping, my only issue was that the 9070xt i picked was a white edition, which was shown as black when picking the part. It still looked nice but when i rang customer service and spoke to Luke to explain he offered a couple of solutions. Overall good experience and service.
Cyberpower has always been helpful with my 1st pc build and I decided to go for my 2nd pc build with them the staff there where very helpful and was happy answering all of my questionsand they are fast and #1 pc company in my book. If your thinking about building a gaming pc go with Cyberpower they will look after you.
Had one issues with the machine when it arrived and had to send it back for a repalcement, meh it happen. You are shipping delicate equipment no big deal. Then the headaches started, had some issues getting the replacemnt sent to me beacuse of a clerical issue in the finance department. Was on the phone several times a day with customer care for nearly a week. Finally tracked down the issue to and they compensated me for the headache and handled the issue so it wouldnt happen in the future. No one or system is perfect but effort toward making things better is always a win.
Customer service was incredible leading up to the order with people being very friendly, delivery overall was incredibly fast and had the pc a day before the estimated dispatch date with the pc completely intact without any damage and some great out of the box guides and assists provided by cyberware, pc looks great. Instapak is a must have though just for the added security. Great experience so far and can’t wait to give the computer some use.
Great configuration tool online, very challenging payment processing page - it simply did not work and took over an hour to get a workaround. PC arrived on time but oddly absolutely no paperwork came with it, no order confirmation, no manuals, no warranty info. Literally a PC in a box. nothing else. You would't even know it came from Cyberpower the way it arrived. Maybe a minor point but it doesn't give you comfort when a £2000 PC arrives with zero paperwork. I would have preferred a more professional presentation of the product when delivered. And a web payment platform that is more reliable and doesn't warn me that it is a security risk would be nice.
I've been using this company for countless years. Always prompt, professional, cheerful, and a pleasure to deal with. As on previous occasions a simple question resulted in me getting a reply - not just an acknowledgement - in 16 minutes. Outstanding. John
CyberPowerPC UK is a leading online retailer specializing in the design and assembly of custom gaming PCs tailored to meet the needs of gamers and creative professionals. The company offers a wide range of products including gaming PCs, professional editing workstations, and high-performance streaming setups. Customers can choose from pre-configured bundles or create their own custom builds, with options for personalization such as laser engraving. Targeting both casual and serious gamers, CyberPowerPC UK provides flexible financing options, including 0% APR finance, to make high-performance computing more accessible. With a commitment to customer satisfaction, the company ensures free standard delivery across the UK mainland and promotes a community-oriented approach through platforms like Discord. Whether users are looking for next-day delivery PCs or specialized systems for gaming and streaming, CyberPowerPC UK aims to deliver quality products and exceptional service.
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