Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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This is a great estate agents would recommend to anyone, i deal with Marie Claire mainly who i find to be very pleasant and efficient at her job.
Date of experience: June 20, 2025
US
We have been dealing with Jack with our end of tenancy and helping us move. He’s been absolutely fantastic. From the start he’s shown care, compassion and done exactly as he said he would for us and all involved (landlords and new tenants included). Our situation is very delicate and complex and he took it entirely in his stride and has worked with us brilliantly. We have been so at ease in what could have been an extremely stressful situation. It’s the one aspect we feel no stress with and it’s thanks to him. Jack is approachable and friendly, he does a fantastic job and is a credit to the agency and the Havant branch. We can’t thank you enough and will always be recommending you! Gutted you’re not our next agent! Thank you for all you have done, keep being that agent that we need more of!
Date of experience: June 20, 2025
US
I was particularly impressed with how the lettings team at the Farnham branch of Charters operates. I have had dealings with Maz, Jackie and Kirstie and they have all been unfailingly professional, effective and friendly. Each of them goes above and beyond to ensure that the service they provide is exceptional
Date of experience: June 20, 2025
What a service charters provided for myself and my family.but especially Marie Potts in the Farnham office,the service was impeccable. Marie really did go out of her way to make this experience as stress free and smooth running as possible.we will be only using charters from now on. Thanks Marie
Date of experience: June 20, 2025
We have been trying to buy a suitable property in the Waltham Chase area, which has meant us dealing with Charters, on about ten occasions, and mostly with Nathan. I have found his manner very helpful, patient, and professional, leading to a successful offer on a property being made today. This would not have happened if Nathan hadn’t contacted us, knowing that the house covered all our criteria, and expectations. We now look forward to a smooth transaction, and our eventual move into our new home. Many thanks Nathan, and the Charters team.
Date of experience: June 19, 2025
Excellent Service from Georgia Spencer Had an issue with our toilet in our rental property and called Charters—Georgia Spencer answered and was incredibly helpful, professional, and efficient. She acted quickly and kept us updated throughout. Really appreciated her support!
Date of experience: June 19, 2025
I had a few queries with the rental income on some of our properties and Louise Blackmore couldn't be more helpful in resolving these issues. Very proactive, efficient and polite. Thank you.
Date of experience: June 19, 2025
Myself and my Wife are Contractors for Charters estate agents. We mainly deal with Maxine from head office and is always a pleasure to work with and always look forward to the next property ! Maxine is especially good at organizing clients needs and also on our side with timings and communication. Highly recommend Charters
Date of experience: June 19, 2025
