Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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I have had an excellent experience with Charters, Winchester. Incredibly knowledgeable about the area and took the time to understand my specific requirements. They went above and beyond and were a pleasure to work with. Thank you! Specific shout out to Ash, Gary and Sarah!
Date of experience: September 17, 2024
Ella is a proactive staff and very knowledgeable, she’s very helpful in helping to get a suitable apartment for me and my family. I believe through her we are getting closer to a dream apartment. She keeps us up to date on new apartment in relation to our search criteria, thank you Ella Burnet and thank you Charters for employing this beauty as a staff.
Date of experience: September 16, 2024
The whole team at Charters Southampton has been nothing but helpful. Andy Jerram helped me put in my offer for a flat, the whole process was extremely quick and smooth. I would totally recommend this excellent team.
Date of experience: September 16, 2024
US
We had a amazing experience with Charters Estate Agent in Alton, customer service was top-notch and exceeded our expectations, the sales team Sarah, Jane, Toby and Richard from the Farnham office were always polite and a very warm welcome either on the phone of when you popped in. A big thank you.
Date of experience: September 15, 2024
Very smooth experience with Charters. Amelia was very professional and easy going with the viewing and helping us along the process. Thanks to all the team
Date of experience: September 14, 2024
What a smooth experience of finding house with Charters. Amelia has managed our application and it was hassle free. We got a viewing immediately without having to wait for weeks and kudos to all her efforts. Thanks Charters. Can’t wait to move in 😍
Date of experience: September 14, 2024
Impressed with each team members' professionalism. Very positive experience overall. The house photos + brochure produced by Danielle is impressive. Would highly recommend Charters!
Date of experience: September 14, 2024
Had a great viewing today with Ella Burnet from Charters Estate, Southampton. On time, on spot and knowledgeable of all related details. She helped me make the right decision and put an offer to rent the property.
Date of experience: September 13, 2024
Excellent and professional service throughout purchasing and selling with Charters. Always friendly and happy to support with any query. Many thanks indeed.
Date of experience: September 12, 2024
Lisa was just absolutely incredible, I cannot recommend or thank her enough. We sold our property through Charters and it was a long chain which made things very difficult. Lisa was so helpful and supportive and was always the sympathetic ear when it got tough. Thank you Lisa!
Date of experience: September 12, 2024
