Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 781 - 790 of 996 reviews
EP
5 out of 5 stars

Charter Winchester

I've had a great experience with the Charters Winchester Team. They have kept me informed throughout the process of buying my new house and always been responsive. A big shout out to Alice MacKonochie and Ollie Purvis who have both been a massive help along with way.

Date of experience: September 12, 2024

KK
5 out of 5 stars

Charters Chandlers Ford helped me sell my house

Charters Chandlers Ford helped me sell my house and they were fantastic. Communication was great and I always knew what was happening. Stephen really helped with final arrangements once an offer was received and was always friendly and very communicative. Thank you

Date of experience: September 12, 2024

MB
5 out of 5 stars

Charter's Winchester - just great

Charters have been fabulous, and made the whole letting process extremely easy. They have represented us and the landlord equally, maintaining a good balance during discussions. Sarah helped hugely during the property search process and turned visiting properties into an enjoyable afternoon! Thank you

Date of experience: September 12, 2024

MO
5 out of 5 stars

Very impressed with the professional…

Very impressed with the professional approach to relisting our property. We had inadequate particulars from our other agent. Darcy was a delight to deal with at appraisal and progressing our listing. Sophia produced the best brochure we have seen in 5 previous sales. Charters are a really professional agent and have excellent people.

Date of experience: September 12, 2024

MA
5 out of 5 stars

Chapters worked hard trying to find us the right property

Ryan at Chapters worked hard trying to find us a property in the end we lived out of the area and couldn’t sell ours! However, he regularly kept in touch with us happy to show us any relevant properties coming on the market.

Date of experience: September 11, 2024

A
5 out of 5 stars

Extremely happy

Thank you so much for helping us get our first ever home. Being first time buyer's we've had so much questions and every one of them were answered in a very friendly and professional way. We had multiple viewings and every time we were met with a friendly smile. Jo helped us through the whole procedure by keeping us updated on every aspect. We highly recommend Charters!

Date of experience: September 11, 2024

O
5 out of 5 stars

Amazing service received from the team

Amazing service received from the team! Tillie in particular followed up consistently and was very patient explaining all the questions we asked.

Date of experience: September 10, 2024

F

FC

US

5 out of 5 stars

Excellent lettings agents

I have had a seamless and well looked after experience in letting a property with Kirstie and Jacqui. They have been on hand to answer all questions promptly and are have provided excellent support and information throughout the process. Thank you!

Date of experience: September 10, 2024

i

iad

US

5 out of 5 stars

Ella was so helpful in helping us look…

Ella was so helpful in helping us look for properties and gave a lot of valuable advice throughout the process, thank you so much!

Date of experience: September 10, 2024

NN
5 out of 5 stars

Beautiful experience

Beautiful experience so far with Charters. I am looking to move home and have had the pleasure of working with Ella Burnet. She is very professional, gracious and was patient during the viewing process, excellent in providing feedbacks and constantly keeps me in the loop of things. I would say that it has been an amazing experience and definitely recommend Charters to anyone looking to move home.

Date of experience: September 9, 2024

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