Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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US
Wanted to take the time to say how wonderful Ashley Lovell from the lettings team at Winchester was in trying to find me a new rental property when the current rental I was in was put up for sale. Ash's patience and dedication to finding somewhere that suited mine and my children's needs was relentless and he went out of his way to find me suitable properties often giving me first viewings. I would highly recommend Ash as a go-to for anyone in the Winchester area looking for a new rental property, especially those who are time-poor and want to feel more than like just another number to an estate agent - a real professional and personalised service! Thanks Ash!
Date of experience: September 18, 2024
Amelia at Charters Estate Agents has been particularly helpful in helping my family find a home which matches our needs and finance. They provide personalised support and information as it is required.
Date of experience: September 18, 2024
Sarah at Winchester was so helpful and professional and made the letting process as simple as possible, thru her contacts she was able to let our apartment at price she suggested without the need to advertise it! All our calls we returned quickly with the answers we needed. Thankyou so much.
Date of experience: September 18, 2024
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Sarah provided us with fantastic support during our tenant transition. It meant so much being able to trust her attention to details as we live so far away. I wouldn’t hesitate in recommending Sarah to our friends and family.
Date of experience: September 18, 2024
Andy is very professional and helpful in arranging my viewing and sending my offer. Amazing guy!!
Date of experience: September 18, 2024
Ned and the team were really helpful in trying to find my new home. Thank you for your hard work and professionalism.
Date of experience: September 17, 2024
Jacqui and Kirstie from charters have been absolutely amazing from the Alton branch in dealing with a rentable property in Austin place
Date of experience: September 17, 2024
Cameron and I built a good relationship throughout the search for a property and although the portfolio didn't match my criteria at the time, I will certainly be returning to Charters in the future for my selling and purchasing needs.
Date of experience: September 17, 2024
US
Big shout out to the progression team at Charters Winchester with special mention to Jo Goddard who always managed my peppered queries & requests with professionalism & with a 'virtual' smile & pleasant disposition. Les
Date of experience: September 17, 2024
Moved into the flat to find it a state, the works agreed to had not been carried out and the flat was barely habitable. The management team were exceptionally slow at organising the remediation work and I had to regularly call, hassle and show up at the office in order to get anything done. This took over a month to achieve and caused a great deal of stress. Upon leaving, they have attempted to charge me an extra day of rent since I did not return the keys on a Sunday, a day that they are closed and have no facilities to drop keys off.
Date of experience: September 17, 2024
