CH
Charters Estate Agents
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Extremely poor service throughout the tenancy
Moved into the flat to find it a state, the works agreed to had not been carried out and the flat was barely habitable. The management team were exceptionally slow at organising the remediation work and I had to regularly call, hassle and show up at the office in order to get anything done. This took over a month to achieve and caused a great deal of stress. Upon leaving, they have attempted to charge me an extra day of rent since I did not return the keys on a Sunday, a day that they are closed and have no facilities to drop keys off.