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Review summary
Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Stress free and easy experience, agents helpful, attentive and understanding
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
Wonderful service from Lucie at Charters Fleet.
Excellent communication and very helpful throughout the process.
I had to speak with Lucie about some issues on my credit file and give some context around them regarding some issues I has last year with my health. I was very anxious about this renting process because of this and Lucie was brilliant. Very understanding and kind and made it all much less stressful! Would defo recommend this company and Lucie. She was amazing.
We had a fantastic experience with Charters, and the renting process. Sarah was brilliant and found us the perfect home to rent within two weeks of us contacting her. We can’t recommend her enough.
I only have positive comments to make about Cameron from Charters, Chandlers Ford.
I was very time limited and to ensure I was able to view some houses, Cameron arranged the viewings for a Sunday morning, when he was not working, met me at the properties and showed me around.
This commitment goes far and beyond what I would expect from any estate agent.
Charters have been managing the letting our property for a while now, and the outstanding support that Niamh Clouston has given us, has made the whole process professional and stress free. I would definitely recommend Charters. Thank you Niamh!
If you're looking for a letting agency that truly cares about their clients and delivers outstanding service, I wholeheartedly recommend Charters for their exceptional service I received. The experience was seamless, professional, and truly stress-free.
A special thank you to (Sophie Pickering) for her exceptional support.
Amelia has been really helpful so far. We haven’t found the right property yet but she’s been in touch with anything that comes up and has helped set up viewings. Good communication from her end which we’ve been grateful for.
Searching for a property in Southampton while residing in bicester was a burden till charter house came in and made the process seamless.
Viewing the property that matches your preferences made possible with a tight schedule.
I’ll recommend always.
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