Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 331 - 340 of 996 reviews
J
5 out of 5 stars

Wonderful service from Lucie at…

Wonderful service from Lucie at Charters Fleet. Excellent communication and very helpful throughout the process. I had to speak with Lucie about some issues on my credit file and give some context around them regarding some issues I has last year with my health. I was very anxious about this renting process because of this and Lucie was brilliant. Very understanding and kind and made it all much less stressful! Would defo recommend this company and Lucie. She was amazing.

Date of experience: March 24, 2025

E

ES

US

5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Charters, and the renting process. Sarah was brilliant and found us the perfect home to rent within two weeks of us contacting her. We can’t recommend her enough.

Date of experience: March 24, 2025

PS
5 out of 5 stars

Cameron, Charters Chandlers Ford.

I only have positive comments to make about Cameron from Charters, Chandlers Ford. I was very time limited and to ensure I was able to view some houses, Cameron arranged the viewings for a Sunday morning, when he was not working, met me at the properties and showed me around. This commitment goes far and beyond what I would expect from any estate agent.

Date of experience: March 23, 2025

PJ
5 out of 5 stars

Great Letting Agency!

Charters have been managing the letting our property for a while now, and the outstanding support that Niamh Clouston has given us, has made the whole process professional and stress free. I would definitely recommend Charters. Thank you Niamh!

Date of experience: March 23, 2025

AE
5 out of 5 stars

If you're looking for a letting agency…

If you're looking for a letting agency that truly cares about their clients and delivers outstanding service, I wholeheartedly recommend Charters for their exceptional service I received. The experience was seamless, professional, and truly stress-free. A special thank you to (Sophie Pickering) for her exceptional support.

Date of experience: March 22, 2025

K

KO

US

5 out of 5 stars

Great communication

Amelia has been really helpful so far. We haven’t found the right property yet but she’s been in touch with anything that comes up and has helped set up viewings. Good communication from her end which we’ve been grateful for.

Date of experience: March 22, 2025

NA
5 out of 5 stars

Sophie Pickering

Thank you so much for your help and for the nice and professional way while dealing my concerns and wishes. Wishing her the best

Date of experience: March 22, 2025

MZ
5 out of 5 stars

Chartes

We have some property viewing toady with Andy(Chartes agent) He is so kind,friendly and professional as well Def I recommend them Thanks

Date of experience: March 21, 2025

LE
5 out of 5 stars

We had a wonderful exper With Amelia…

We had a wonderful experience With Amelia Haines. She is very professionals and ready to answer all our questions. She made our house search easier.

Date of experience: March 21, 2025

jn
5 out of 5 stars

property in Southampton …

Searching for a property in Southampton while residing in bicester was a burden till charter house came in and made the process seamless. Viewing the property that matches your preferences made possible with a tight schedule. I’ll recommend always.

Date of experience: March 21, 2025

Previous1•••333435•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.