Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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Sophie at charters was extremely helpful and responded rapidly to any queries. Im happy with the service and will recommend it to fellow peers.
Date of experience: March 25, 2025
I real like Robyn Fossa’s attention to detail and efficiency. Great service in total.
Date of experience: March 25, 2025
I have recently sold a house through Charters Winchester. The service was good and was continually communicated with on regarding viewings and feedback etc. What has really impressed me is the ongoing follow up and communication once the sale was agreed all the way through to exchange and completion. Jo Goddard doing this was exceptional and way beyond the level of service we have received previously from other estate agents
Date of experience: March 25, 2025
Jo Goddard provided a 10/10 experience for me during the purchasing of a property. Weekly updates, high level of professionalism and always happy to hear my solicitor related frustrations. 👌🏻
Date of experience: March 25, 2025
We have recently completed a house sale and purchase. We used Charters as our agent to sell our property and do not regret this choice one bit! We were fussy in that we did not want to go online, Paul accommodated this request and they managed to find us a buyer within a week. The team were always available and did all the viewings for us. After we accepted an offer, Jo managed our sale extremely well to completion. All in all a very positive experience.
Date of experience: March 25, 2025
Lily and Harrison have been absolutely outstanding in support and help with finding a property for me and my children. They have consistently gone over and above and their customer service, knowledge of the industry and support for tenants has far out stripped any other agency I have death with. Always on hand to answer any questions and query's. I would 100% recommend them to anyone looking to rent and utilise their services again and again. Thank you
Date of experience: March 25, 2025
US
I am very happy to write a feedback about Andy Jerram (Apologies if I have misspelled the name). First I would like to say thanks to Andy for explaining the whole process so smoothly with a cool and calm way. He is very well behaved, knowledge. I want to wish him all the very best and thank you. 🙏🙏
Date of experience: March 25, 2025
Jane made our house hunting easy. At a time when property in the area and price bracket we were searching for were like rocking-horse poo, she came up with options when other agents didn't bother. She never gave up and was utterly delightful on viewings. We bought through another agent - they just had the right house at the right time - but she was simply the best!
Date of experience: March 24, 2025
I have recently rented a property through the Farnham office and the whole process has been made stress-free. We were on a very tight schedule timewise for getting into the property and without the help from Saty, Kirstie and Jacqui it wouldn't have happened, they were all Excellent, Very professional and so prompt with everything. I cannot thank them enough, they are all a real asset to the Charters Lettings team.
Date of experience: March 24, 2025
