Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 341 - 350 of 996 reviews
c
5 out of 5 stars

Professionalism on point

I enjoyed professionalism in action. Punctuality, communication, and client approach was top notch. I was represented by my husband, but the detailed communication I received made me feel physically present. My experience with you Amelia Haines is amazing. Thank you

Date of experience: March 21, 2025

C
5 out of 5 stars

amelia haines was great and very…

amelia haines was great and very welcoming for my initial meeting for rent a flat a secound time with charters

Date of experience: March 20, 2025

NF
5 out of 5 stars

Very good communication very…

Very good communication very knowledgeable, very helpful lily mott has been brilliant

Date of experience: March 20, 2025

H
5 out of 5 stars

We had Lily from charters Bishops…

We had Lily from charters Bishops Waltham. She was such a lovely person. She made sure she told us all about the property and was happy to answer any questions asked. Would highly recommend :)

Date of experience: March 20, 2025

CG
5 out of 5 stars

Extremely helpful

Extremely helpful, chatty and patient with first time renters trying too figure everything out

Date of experience: March 20, 2025

cB
5 out of 5 stars

Very professional

Very professional, well managed, and polite, had a lot of problems in the chain but got there in the end thanks to Charters Estate agents from Phill North and Steve Henry. I would recommend them without doubt, Thank you.

Date of experience: March 20, 2025

KB
5 out of 5 stars

Fantastic experience

Fantastic experience. The referencing and online application was super easy. Very professional and great with keeping me informed. Sophie Pickering was very friendly and helpful.

Date of experience: March 19, 2025

AC
5 out of 5 stars

It was a slow start getting a buyer and…

It was a slow start getting a buyer and we did have concerns at the time. It was unclear whether this was the market or whether this was about advertising. However, once we had a buyer the team were faultless. Their sales progressor, Jo, kept all parties informed and gave gentle nudges. All worked out well. Thank you Charters.

Date of experience: March 19, 2025

ES
5 out of 5 stars

Hi Jo was great at keeping us informed…

Hi Jo was great at keeping us informed on our move Than you

Date of experience: March 19, 2025

AD
5 out of 5 stars

Exceptional Estate Agent

Moved to Chandlers Ford end January and Charters were dealing with my purchase. Wasn’t smooth sailing through no fault of Charters but they were so helpful and sympathetic when necessary. Gave me all the support needed and I wouldn’t hesitate to recommend.

Date of experience: March 19, 2025

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