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Review summary
Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Stress free and easy experience, agents helpful, attentive and understanding
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
I enjoyed professionalism in action. Punctuality, communication, and client approach was top notch. I was represented by my husband, but the detailed communication I received made me feel physically present. My experience with you Amelia Haines is amazing. Thank you
We had Lily from charters Bishops Waltham. She was such a lovely person. She made sure she told us all about the property and was happy to answer any questions asked. Would highly recommend :)
Very professional, well managed, and polite, had a lot of problems in the chain but got there in the end thanks to Charters Estate agents from Phill North and Steve Henry. I would recommend them without doubt, Thank you.
Fantastic experience. The referencing and online application was super easy. Very professional and great with keeping me informed. Sophie Pickering was very friendly and helpful.
It was a slow start getting a buyer and we did have concerns at the time. It was unclear whether this was the market or whether this was about advertising. However, once we had a buyer the team were faultless. Their sales progressor, Jo, kept all parties informed and gave gentle nudges. All worked out well. Thank you Charters.
Moved to Chandlers Ford end January and Charters were dealing with my purchase. Wasn’t smooth sailing through no fault of Charters but they were so helpful and sympathetic when necessary. Gave me all the support needed and I wouldn’t hesitate to recommend.
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