Spoke to Antony and he was very helpful…
Spoke to Antony and he was very helpful and adviced me in everything I needed to know. Thank you

Carrot Insurance is a specialized insurance provider focused on young drivers, offering car insurance solutions designed to promote safer driving habits. The company utilizes advanced telematics technology, including black box devices and smartphone applications, to monitor driving behavior. By rewarding responsible driving, Carrot Insurance aims to encourage young motorists to adopt safer practices on the road. Targeting young drivers and learner drivers, Carrot Insurance provides tailored policies that cater to the unique needs of this demographic. The company's commitment to innovation and safety is reflected in its user-friendly services, which include a straightforward quote process and a dedicated Help Centre for customer support. Through its approach, Carrot Insurance seeks to deliver value and peace of mind to young drivers while fostering a culture of safe driving.
Carrot Insurance receives overwhelmingly positive feedback from its customers, with many praising the helpfulness and politeness of the staff. Reviewers frequently mention their pleasant interactions with agents like Lauren, Emma, and Dori, who are described as kind, understanding, and efficient in addressing inquiries.
Consumers appreciate the smooth process of getting insured, especially new drivers who find the service affordable and straightforward. The customer service team is consistently recognized for their excellent communication and support, making the experience enjoyable. However, there is a minor note of dissatisfaction, with a few customers expressing a desire for improvements in certain areas, though specifics are not detailed. Overall, Carrot Insurance is highly regarded for its exceptional service and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Spoke to a very kind woman named Emma very understanding and extremely helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 |
Bottom line: Carrot Insurance is #1 of 5 on overall rating in this group.
60 reviews of Carrot Insurance. Filter by what matters to you.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Chloe really nice staff and interaction very professional.
Explained everything great, very helpful thank you Isaac
Bobby was super helpful and clear with everything.
I recently bought my car insurance with Carrot and I’m currently waiting for my black box to arrive. I spoke with Marcy over the phone, and she was really helpful, clear, and friendly and professional. She made clear what I needed to understand on my policy. The call was quick and easy; she just needed to confirm my details and made sure I understood everything. Overall, a smooth and positive experience.
The person I spoke with was really helpful even though I was stressed out it made me calm because they told me there was a way out of my problem.
Amazing insurance company
Spoke to gabby, clear information and well spoken. Thanks for the help!
Great experience, helped with any questions asked and provided more than enough information.
Spoke to josh,really polite,service was great,every question answered well,called to top-up my miles assisted me well,completed within five minutes.
I had the best customer service with Alex she helped me with everything and also told me everything that I needed in full detail thank you so much Alex for your help🙂
I’ve already forgotten the scouse women’s name but very polite and patient.
Absolutely amazing so helpful and kind
Carrot Insurance is a specialized insurance provider focused on young drivers, offering car insurance solutions designed to promote safer driving habits. The company utilizes advanced telematics technology, including black box devices and smartphone applications, to monitor driving behavior. By rewarding responsible driving, Carrot Insurance aims to encourage young motorists to adopt safer practices on the road. Targeting young drivers and learner drivers, Carrot Insurance provides tailored policies that cater to the unique needs of this demographic. The company's commitment to innovation and safety is reflected in its user-friendly services, which include a straightforward quote process and a dedicated Help Centre for customer support. Through its approach, Carrot Insurance seeks to deliver value and peace of mind to young drivers while fostering a culture of safe driving.
This profile hasn't been claimed by the business owner.