Staff very helpful and Chris the…manager excellent credit to the company
Staff very helpful and Chris the manager a credit
4.5
Excellent
1,000 reviews
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Review summary
Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Value for money
The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.
The person on the phone was very…
The person on the phone was very helpful and nice
I had to phone as it was a late booking…
I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.caledoniantravel.com
All reviews
1,000 total • Write a review
Showing 891 - 900 of 996 reviews
JT
Easy to book our day out
Easy to book our day out. Good friendly driver who also had good knowledge. Nothing was too much effort for him. Good experience all round. Would definitely recommend Caledonian travel.
Date of experience: May 19, 2025
MT
Good driver but I don't think we'll do…
Good driver but I don't think we'll do a "Mystery" again as we don't like being dropped off in town for 4 hrs twice and taken to out of town hotel. Hotel was really nice but we'll book tours where we have a hotel in the town we're taken to so we have a base we can come and go from.
Date of experience: May 19, 2025
cR
I have booked a trip for me and my mum…
I have booked a trip for me and my mum on thr 21st june and reserved and paid for the front seats on the coach as mum struggles with her knee.then 2 weeks after booking I get a email saying they have had to move us back a row!! No explanation nothing!! I emailed caledonian holidays to ask why we have been moved back a row on the coach, No reply whatsoever ever!!! I then phoned the company and got a very rude bloke on the phone, he couldn't give me a explanation why we had been moved back a row on the coach, only that sometimes it happens.. that to me it's not good enough. I paid for those front seats because they were available and mum stuggles with her knee so needs that little bit of extra leg room. We have booked 5 holidays with caledonian holidays this year and I think so far it's disappointing how they treat there customers. Once these holidays are over I won't be booking with this company again!
Date of experience: May 19, 2025
MC
Booking was quick staff pleasant…
Booking was quick staff pleasant looking forward to our trip
Date of experience: May 19, 2025
AS
Easy to navigate website
Easy to navigate website, easy to book/pay. Instant confirmation email of booking and payment.
Date of experience: May 19, 2025
CH
Easy bookingxcellent setprovided everything I…
Excellent service provided everything I wanted very helpful and pleasant telephone manner
Date of experience: May 19, 2025
DW
Holiday booked
Easy access o line...contact to Office was easy and I passed more info yo the.
Date of experience: May 19, 2025
JB
I find it easy to book our holiday’s…
I find it easy to book our holiday’s online
Date of experience: May 19, 2025
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