Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
BB
5 out of 5 stars

Caledonian travel *****

From booking till arriving home everything was perfect. Our hotel was ideal and the food was good, I had a lovely room, clean and comfortable.

Date of experience: May 19, 2025

JA
5 out of 5 stars

Easy website

I found the website easy to use had a really nice experience booking with Caledonian travel I booked through a travel agent last time and found this time was so much easier to do it yourself. The website made it so easy.and was so helpful

Date of experience: May 19, 2025

EB
5 out of 5 stars

Cadburys World & safari

Excellent days out hotel was great

Date of experience: May 19, 2025

g
5 out of 5 stars

My last experience was last June 2024

My last experience was last June 2024, I organised a block booking to Llandudno we stayed at the grand hotel, it was being refurbished but we had a pleasant time the excursions where good overall the trip was a success.

Date of experience: May 19, 2025

JC
5 out of 5 stars

Was travelling with you 2 Blackpool on…

Was travelling with you 2 Blackpool on December bus stopped at Caledonian hotel it was highly recommend with the people that came out of it so we going in June bus is prompt driver very cherry

Date of experience: May 19, 2025

AM
5 out of 5 stars

Good service very helpful

Good service very helpful

Date of experience: May 19, 2025

AL
5 out of 5 stars

Efficient

Efficient, friendly could not ask for more.

Date of experience: May 19, 2025

cl
5 out of 5 stars

Change of hotel

Already booked a holiday to Blackpool to a certain hotel but saw all the bad reviews so asked Caledonian if we could change to another hotel. There was no problem at all. They did not even charge for the change. Very happy with the service.

Date of experience: May 19, 2025

CW
5 out of 5 stars

Fab service

Fab service

Date of experience: May 19, 2025

MN
4 out of 5 stars

Reliable service with a good hotel

Reliable service with a good hotel. When I read the itinerary it mentioned there was a visit to a M/S outlet which did not materialise

Date of experience: May 19, 2025

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