Staff very helpful and Chris the…manager excellent credit to the company
Staff very helpful and Chris the manager a credit
4.5
Excellent
1,000 reviews
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Review summary
Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Value for money
The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.
The person on the phone was very…
The person on the phone was very helpful and nice
I had to phone as it was a late booking…
I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.caledoniantravel.com
All reviews
1,000 total • Write a review
Showing 881 - 890 of 996 reviews
MA
I wasn't happy because I have been on 3…
I wasn't happy because I have been on 3 different mystery trips and every time I have been taken to Chester. Also the food at the hotel was very poor.
Date of experience: May 19, 2025
MJ
From booking till being dropped back at…
From booking till being dropped back at Sunderland the service is first class. Courteous staff, good hotels and brilliant coach drivers we've never been disappointed with Caledonian.
Date of experience: May 19, 2025
PF
Excellent easy booking
Excellent easy booking, great customer service from your Gateshead office, top class!
Date of experience: May 19, 2025
JW
Real easy to book and manged to get 3…
Real easy to book and manged to get 3 bedder rm as there is 3 of us and not many single rooms are availiable
Date of experience: May 19, 2025
jp
Weekend break
Lovely hotel and where it’s situated in Torbay, Hotel staff very helpful. Other guests looking to enjoy the evening entertainment and dancing to the music, all in all a great break, just one downside the food ie main course at dinner not very good, i noticed a lot of food was left.
Date of experience: May 19, 2025
MA
The man that helped us was brilliant…
The man that helped us was brilliant and really helpful
Date of experience: May 19, 2025
MW
Pickup point.i am travelling with you on the 27th of June why nottri test a run into Peterlee as a a time run approx 6 to 7 mins max it may help you in future
I love the holidays but the pickup points a to far away all the customers Do not live in big towns I live 2 miles from the A19 yet have to travel 14 miles to Sunderland or Middlesbrough there are thousands of people in a 3 mile radius of peterlee who would like to holiday but adon the taxi fare stops them cost matters it's a thorough and hope you think about this matter
Date of experience: May 19, 2025
MA
Was very nice experience.The drivers…
Was very nice experience.The drivers was very friendly and the coach is confortable.
Date of experience: May 19, 2025
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