Staff very helpful and Chris the…manager excellent credit to the company
Staff very helpful and Chris the manager a credit
4.5
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Value for money
The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.
The person on the phone was very…
The person on the phone was very helpful and nice
I had to phone as it was a late booking…
I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.caledoniantravel.com
All reviews
1,000 total • Write a review
Showing 101 - 110 of 996 reviews
MT
Great trip
Lovely bus great driver, good trips out magnificent scenery, already booked next trip for August.
Date of experience: July 14, 2025
C
Customer
US
Caledonian are always very helpful and…considerate. I travel with them regularly and never any complaints. My text break is on 25th August to the Isle of Wight and looking forward to it
Caledonian are always very helpful and polite. They do anything to make your holiday special
Date of experience: July 14, 2025
AC
Not much I can say except caledonia is…
Not much I can say except caledonia is fantastic ,coaches so comfortable, great prices, hotels I've been to have been great some times I go back to same hotel 2 or 3 times great choices of places to book ,also staff at caledonia glasgow have been outstanding,going in September again can't wait .(Thank your team for me )
Date of experience: July 14, 2025
MS
The staff in the office in Leeds bus…
The staff in the office in Leeds bus station are helpful,very polite and very knowledgeable.
Date of experience: July 14, 2025
PR
Nice short break
Been on a couple of Caledonian trips now so easy to book
Date of experience: July 14, 2025
JL
very simple to navigate online.
All very simple to navigate online.
Date of experience: July 14, 2025
A
Alison
US
Day trip to Glamis Castle
Booked the day trip to Glamis Castle with 3 friends. Ian was our pleasant, professional driver. We had a stroll round the lovely gardens and a guided tour of the Castle. An excellent afternoon tea was highlight of the day with nice fresh sandwiches, venison pies, lemon fool, scones and lots of delicious cakes. Highly recommend this brilliant day out!
Date of experience: July 14, 2025
MC
On the way down to our hotel in…
On the way down to our hotel in Llandudno on the hottest day of the year so far there was no air conditioning on the coach surely that should have been checked before leaving. Breakfast on the first morning was chaotic and we never got ant toast or tea,on Tuesday afternoon the lift stopped working and we had to use the stairs up and down to the second floor and it still wasn't fixed when we left on Friday. When we got on the coach to come home there was people sitting in our seats and passengers told just to sit anywhere only seats available were in the back row and it was very cramped and uncomfortable. At toilet stop we said to the driver and we moved down to the front part of the bus but could only get two single seats couldn't get two together. Other than that the holiday was very enjoyable.
Date of experience: July 14, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.