Review summary

Caledonian Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Staff very helpful and Chris the…manager excellent credit to the company

Staff very helpful and Chris the manager a credit

ml
Value for money

The coaches are clean, comfortable and bright making the journey enjoyable. Our driver George was very pleasant and kept us informed about our journey. Definitely do it again.

The person on the phone was very…

The person on the phone was very helpful and nice

PB
I had to phone as it was a late booking…

I had to phone as it was a late booking and i wanted a single room. Yiour member was very helpful and phoned the hotel to make sure a room was available.10/7/25

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
DP
5 out of 5 stars

Excellent experience all round

Everything was made so straight forward with the booking just going through the process until making the payment and the booking confirmed, excellent experience

Date of experience: July 14, 2025

MJ
3 out of 5 stars

Great driver

This was the trip to Chester and Liverpool - our driver was brilliant but for him to get us to the hotel in Runcorn, the route, was terrible. The hotel is terrible to navigate a bus into the reception area and car park however the driver eventually managed it. The hotel itself was clean but needed decorating. The food was poor I’m afraid. Apart from the hotel our trip was great! I’ve already booked with Caledonian again. Thanks

Date of experience: July 14, 2025

MS
5 out of 5 stars

Just Back From My First Time At Yorkshire Show

Just Back From My First Time At Yorkshire Show On Wednesday, What Brilliant Day We Had But Need Two Days They To Get Round Everything, Instead Of Going To Spikton So Make It Two Days At Yorkshire Show, What Can I Say About Our Driver Andy OMG He Was Kind Caring & Funny Never Laugh So Much On Our Trip xx If You Get Nice Driver You No Going Have Brilliant Hoilday, Going To Edinburgh Tattoo 19th Aug Plz Could Make Sure Andy Driving Plus 10th Dec To Dublin Xmas Market Then Our Both Trips Will Be Brilliant

Date of experience: July 14, 2025

GM
5 out of 5 stars

Best travel service and best holidays…

Best travel service and best holidays ever. Drivers are always first class.

Date of experience: July 14, 2025

CJ
5 out of 5 stars

easy peasy to book

easy peasy to book

Date of experience: July 14, 2025

IP
5 out of 5 stars

EASY TO FOLLOW PROCESS

EASY TO FOLLOW PROCESS

Date of experience: July 14, 2025

BW
5 out of 5 stars

Phone answered quite quickly

Phone answered quite quickly, and booking made easy.

Date of experience: July 14, 2025

K
5 out of 5 stars

Booking procedure was easy and quick

Booking procedure was easy and quick

Date of experience: July 14, 2025

AM
5 out of 5 stars

Gentleman over the phone was very…

Gentleman over the phone was very helpful n made the booking easy never have any problems when booking with you

Date of experience: July 14, 2025

gb
5 out of 5 stars

Easy to phone,friendly helpful…

Easy to phone,friendly helpful staff.Booking was quick. Email wasn't available, therefore receipt sent by post.

Date of experience: July 14, 2025

Previous1•••91011•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.