BulkSupplements.com

1.7986348122866893 out of 5 stars
1.8
Poor293 reviews

TrustScore

1.8
1.7986348122866893 out of 5 stars
Poor
5 out of 5 stars
49
4 out of 5 stars
7
3 out of 5 stars
6
2 out of 5 stars
5
1 out of 5 stars
226
293 reviews in total

Review summary

BulkSupplements.com has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Super

Super , thank toi very much

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

BAD INTERACTION WITH CURRENT…

BAD INTERACTION WITH CURRENT PHARMACEUTICAL BLOOD THINNERS. THREW AWAY SINCE I COULDN'T RETURN.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

shipping takes WAY TOO LONG. Still have not received my order.

shipping takes WAY TOO LONG. Still

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Bought NAC

Bought NAC. They shipped and charged me two orders of the same thing. I had an allergic reaction to the supplement and w...Read more

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0
🔥 High engagement

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D Harmon
D Harmon
1 reviews
12 months ago
1 out of 5 stars

Horrible. My loss $177

Review of BulkSupplements Product : Luo Han Guo (Monk Fruit Extract) Powder Order #1147898 I've used Monk Fruit for several years, but this was the first time I ordered it from Bulk Supplements. I have three points to make: (1) product is dark brown, looks like ground cinnamon -- does not look like anything I've ever seen in monk fruit (I've used a wide variety of brands; this color is far from the typical color (2) product is not granular, more like finely ground flour or baking powder (3) product has no sweetness whatsoever; I know various brands blend monk fruit with erythritol or Xylitol to enhance sweetness, but this product tastes like potato flour -- no sweetness whatsoever. I ordered this because I didn't want those additions. I have no control or insight about where Bulk Supplements orders their products; they need to review flawed products and have standards for product quality from the customer's standpoint. As it stands, in an effort to protect my health, I had to trash this entire shipment (for holiday cooking, 5bags, 35oz/ea, $177) to avoid consuming something this questionable and out-of-character. I sent email to BS, but in response, received an excuse email about products varying based on the sources (already knew that, but does that mean they can ship customers sub-standard and weird products ?). Return Shipping cost must be paid by customer -- too high to warrant an uncertain outcome. Last time I will ever order anything from Bulk Supplements.

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Shaun Burgess
Shaun Burgess
1 reviews
12 months ago
1 out of 5 stars

Terrible service

Terrible service

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12 months ago
5 out of 5 stars

Endlich fündig geworden, guter shop

Ich war auf der Suche nach einfachen Kokosnuss Wasser in Pulverform. Viele Händler haben nur Kokosnuss Milch, der Händler aber wirklich Kokuswaser gefriergetrocknet. Das ganze sogar für einen recht normalen Preis. Versand hat eine knappe Woche gedauert, was aber für einen Auslandsversand voll ok ist. Werde wieder dort einkaufen

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12 months ago
1 out of 5 stars

Terrible International Delivery Service and Customer Support

This is the first time I’ve ever felt the need to leave a public review, but my experience with BulkSupplements has been beyond disappointing. I placed my first order on October 26th, and despite even paying for their "shipping insurance," I’m left with no product, no refund and no explanation. Their shipping company (Landmark Global) provided regular updates until November 15th. Then, for 18 days, the updates stopped completely — no information about delivery attempts or shipment issues. When I first reached out to BulkSupplements, they basically told me to keep waiting, saying this behavior was "normal" for international shipping. On December 3rd, the status suddenly changed to "addressee unreachable" and the package was marked as "returning to sender." I received no explanation or refund notice. Then I reached out to both Landmark Global and BulkSupplements' support over a week ago now, but this time no one has bothered to reply. I have no idea what happened or how to resolve it! Why the hell is it taking so long? How much longer will I have to wait? This level of service is unacceptable, especially from a company that has been in the market for so long. They might be good at shipping within the US, but I deeply regret trusting their international shipping service. I would reconsider my rating if they could at least be responsible enough to do the bare minimum of communicating with their customers when they need it.

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12 months ago
1 out of 5 stars

Has anyone tested positive on a drug test after typing this product?

I’m running to get information from anyone that tested positive on a drug screen from taking this product. There is no way to contact a customer service which apparently they do not have so can you guys reach out to me and let me know please very important!

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Jacky King
Jacky King
1 reviews
12 months ago
1 out of 5 stars

Their bulk mushroom extracts SUCK

Their bulk mushroom extracts SUCK! They advertise they are great for smoothies but won’t dissolve and then turn into a thick nasty paste!

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12 months ago
1 out of 5 stars

Never delivered protein.

If you read this review, save yourself some dollars. It has been a month and I haven't received my protein. I've tried to contact them and no one has replied back, just the automated message.

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Phil
Phil
1 reviews
12 months ago
1 out of 5 stars

They've been charging me more than double on a subscription

They've been charging me $65 for NMN powder on a subscription fee, but they list the exact same product for $30 on their own website. Buyer beware, unless you're happy to be charged more than double the price they offer their items for

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12 months ago
1 out of 5 stars

Incredibly bad customer service and slow (if any) delivery

Incredibly bad customer service and slow (if any) delivery. I have still not received my products, and I have been waiting since early November 2024. I am beginning to fear that Bulk Supplements is a scam website with no actual items.

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KLAUS
KLAUS
1 reviews
12 months ago
1 out of 5 stars

This is the Most Dishonest company that…

This is the Most Dishonest company that I have ever dealt with. First we were given incorrect information about the protein that we purchased. Then, when we received it we realized that they straight out lied to us about the protein purity. Absolutely no customer service! We returned the product for a refund and we know that they received it and yet many weeks later have not received our refund. We are out over $180 plus shipping. We are surprised that they are still in business. Frankly, we would give them 0 stars but that wasn't an option and we want to get this information out there. Terrible Company!

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Duckster
Duckster
1 reviews
12 months ago
1 out of 5 stars

Unable to contact Anyone, Any how

I have been a customer for many many years either direct or indirectly, and I was able to contact them. Now, I have been trying for over 2 weeks by phone, email, chat and messanging and I get NO response back. What the HELL HAPPENED TO THIS COMPANY?

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Bob
Bob
1 reviews
12 months ago
1 out of 5 stars

almost no customer service !

almost no customer service ! they have a phone number but they "never"answer ! no live chat ! and email they mostly answer after 24-48 hours. and sometime you dont get an answer ! that was my experience !

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about 1 year ago
5 out of 5 stars

Sehr zufrieden...!

Die negativen Kommentare hier kann ich nicht nachvollziehen! Meine Bestellung war nach 13 Tagen geliefert, eine zwischenzeitliche Frage zum Lieferstatus wurde schnell, zufriedenstellend und freundlich beantwortet! Die Qualität meines Produktes ist top, und der Preis mit Abstand der Beste am Markt! Nicht vergessen: Es wird aus USA verschickt, das kann sicher auch mal mehrere Wochen dauern. Ich werde hier gerne wieder kaufen!

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Adhi
Adhi
1 reviews
about 1 year ago
1 out of 5 stars

I ordered from these guys and after 2…

I ordered from these guys and after 2 months of waiting they cancel the order.

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Skip Huber
Skip Huber
1 reviews
about 1 year ago
1 out of 5 stars

Sending product without your knowledge

I purchased the product, NMN from this company... so far, so good... However, without any notification, I received ANOTHER from then, as this company has full access to your credit card. As soon as I saw that my card was charged,(again without any notification), I emailed them to halt shipment and cancel this order... THE NEXT DAY, THEY CONTINUED WITH THE PROCESSING AND SHIPMENT!! I was told there was nothing I could do, and continued to process and ship product. Consequently, I had to call my credit card company, to cancel my credit card, and refund my money... that they graciously did. Bottom line... I WILL NEVER BUY ANYTHING EVER AGAIN FROM THIS COMPANY!!

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Hally t
Hally t
1 reviews
about 1 year ago
1 out of 5 stars

I bought a little bad of supplements …

I bought a little bag of supplements of this company apparently in Australia I’m in Melbourne I have been waiting for one and a half month for delivery and the package still hasn’t arrived. This is the most shocking service I’ve ever encountered in all of my online shopping experience and this company should be definitely avoided , buy your products somewhere else

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James Hofmann
James Hofmann
1 reviews
about 1 year ago
1 out of 5 stars

They took like 3 weeks to even ship the…

They took like 3 weeks to even ship the order. Who knows if I'll even get it. And after reading other reviews I'm not sure they're even shipping real supplements. Everyone use iherb instead

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Dennis Sarup
Dennis Sarup
1 reviews
about 1 year ago
1 out of 5 stars

Elendig kundeservice og manglende varelevering

Jeg bestilte 1 kg Lion's Mane-pulver fra BulkSupplements.com til ca. 580 kr., men pakken kom aldrig frem. Trods gentagne henvendelser over 6 måneder – hvor jeg skrev 5-6 gange – modtog jeg kun 180 kr. i refusion og måtte selv kæmpe for hver eneste opdatering og tilbagebetaling. Jeg bad også flere gange om en forklaring på, hvorfor pakken ikke kom frem og hvad der gik galt, men BulkSupplements ignorerede simpelthen mine spørgsmål. Det virker som om, de slet ikke ønsker at tage ansvar for kundernes ordrer eller kommunikere klart og ærligt. Jeg er meget skuffet over BulkSupplements' service og vil advare andre mod at handle her.

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about 1 year ago
1 out of 5 stars

My order was missed delivered by the…

My order was missed delivered by the courier and I received 0 support from the customer service team.

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about 1 year ago
1 out of 5 stars

STAY AWAY FROM THESE PRODUCTS

STAY AWAY FROM THESE PRODUCTS. I thought i was going to die. Vision blurry Headache all day Itch body What the hell is inside these suplements Jesus !!

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