BulkSupplements.com has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
BAD INTERACTION WITH CURRENT PHARMACEUTICAL BLOOD THINNERS. THREW AWAY SINCE I COULDN'T RETURN.
shipping takes WAY TOO LONG. Still
Bought NAC. They shipped and charged me two orders of the same thing. I had an allergic reaction to the supplement and w...Read more
A while back I bought a bag of bacopa monnieri. It was dark brown with a specific taste and it foamed when mixed with water. The second bag I bought was a different color and a different taste, and it did not foam. Which one is the real bacopa? No one knows as customer service is nonexistent. Also, my second bag of lion's mane was a totally different color and texture. No consistency.
I bought from them quite a few supplements which I was using before but from different companies. After taking them I started feeling sick.. though it was a coincidence so after few days gave it another chance and threw up again an hour later.. I think there is something very wrong inside of them since the same supplements from other companies never gave me this reaction
Order from Australia, never arrived. Notifications received from Bulk Supplements that item was stuck in customs (I checked prior to ordering that the Rosehip powder is ok to come into the country) and I would have to pay hundreds of dollars to have it released from customs. Bulk Supplements response it takes no responsibilty. I definitely do no recomment purchasing from Australia.
I’m surprised to see such negative reviews on bulksupplements.com This is my go-to company for health & fitness supplements. I will continue use them whenever I need to restock. Currently I’m using 4 of their products daily, all of them work as promised. One of my orders got canceled by the shipment company and they sent the package back to bulksupplements but I got full refund by bulksupplements (wasn’t their fault) next order I just changed the shipment company and I got the products. Also I’m from Finland so yes they ship to Europe
Should not be allowed to trade!!!shame on authorities to not close them down with maximum fines but they are likely getting a cut. Products are marketed as pure 100% no other ingredients and they're all filled with Dextrin/Maltodextrin etc. I was told slippery elm contained 14% Dextrin???? WTH yet it's pure and nothing added. Response was read the ingredients. Maybe another suggestion she could have made was ignore the product marketing in their description? Close these dogs down they scar our beautiful industry with only money in mind and pocket!!!🥵
I have made large purchases in the past from this company. My number one complaint is the cheap clip strips they use. I called to complain about the fact many of the seals don't function correctly. Without a proper seal moisture enters the bags. Then you get clumps of product. I was told by the representative that she knew about the issue and suggested I put the products in Zip lock or similar bags. Why should I have to re-bag their product. They should spend 1/2 cent more for a decent seal strip. I am also concerned now about the quality of their product after reading Illuminate Labs testing in which 5 of15 products they tested failed to live up to the manufactures claims. Although there is a follow up report that to their credit they are improving. I have been using their Potassium Chloride and the Lab reports states the level per 1/10 scoop is much higher than listed and could be dangerous. Not going to be buying anything from them.
They made a mistake with their shipment label so I was not able to receive the order. Once it was returned due to their own incompetence and improper processing I received a partial refund. Please avoid ordering from this website. I can’t believe I had to pay for someone else’s inability to do their job properly.
The soy protein is a GMO product with 10% sodium added. I would not have bought if I knew that. The one thing that caught my I was the advertisement of it being PURE & CLEAN SUPPLEMENT . Not so!!!
SCAM ALERT!!!! BE CAREFUL UK BUYERS I AM CURRENTLY IN A DISPUTE, I WAITED 5 WEEKS FOR A PACKAGE. THEY LEFT IT OUTSIDE MY CLOSED SHOP IN THE MIDDLE OF THE STREET IN THE TOWN CENTRE. OF COURSE IT WAS STOPEN WITHIN MINUTES. BULK SUPPLEMENTS ARE SAYING THEY HAVE NO CONTROL OVER THE CARRIER AND BASICALLY TELLING ME THEY WONT HELP - Bear IN MIND THIS IS THEIR CARRIER! HORRIBLE CUSTOMER SERVICE!!!!! Will update. Update!!! They have blocked me from social media, and still no response to my emails. I’ve seen hundreds of bad reviews and scam alerts for Bulk Supplements, check the reviews before buying! I wish I did!
UPDATE 25/5 After 3 wks i emailed bulk & got this reply next day "According to Landmark Global, it appears your package was refused by customs due to the purchased items being restricted in your country" With another email saying they refuned the postage & product amount i wasn't expecting such a quick reply & refund on a bank holiday weekend. I got asked WOULD I RECOMEND THEM 1 No communication between bulk global or the customer about parcels unless you email yourself weeks or months later. 2 Maltodextrin or dextrin in most of there products unless you read the small print its not made obvious. 3 Faulty packaging on products so the products are not fit for use. 4 Landmark Global their tracking is non existent & only 7% of their customer were satisfied. I imagine items 1-4 will never improve so no i do not recommend this company or the courier.
After Sales service is really shocking and they are simply not willing to assist in resolving any customs issues experienced when shipping Internationally. On a mistake, originally on their side, they have been unable to rectify an admin error on an invoice that meant my purchase had to be sacrificed. Will never use again, will never recommend.
I started to purchase from them and somehow their code had scraped one of my old credit cards and they presented it but it was thankfully out of date. This site is very dodgy. Naturally I did not purchase.
ordered what was supposed to be pure monk fruit. received order it has maltodextrin in it. plus its brown and smells burnt totally unusable have sent an email so far no word back
Did my order 3 mounths ago. They sent an email "we are working on it". All they sent is advertising to my email. But still no update. Bad company.
Three months and still haven't received my shipping. Worst customer service ever. Don't bother and do not give them any money.
They sent me the wrong product and wouldn't send me the correct product when I asked them to. They gave me a partial refund but its not enough to order the product I initially wanted. Waste of money and time. I ordered several items to get free shipping. But now If I want to get the right product I will have to pay 15 dollars in shipping to get the product they messed up.
I've been ordering from this company for years happily but all of a sudden everything I order has extra dextrin, maltodextrin, or lecithin added to it. I'm pretty pissed, honestly. So much for "pure, raw, additive free."
WEBSITE SUCKS @SS! IT'S SLOW & BUGGY... A EXCRUCIATING EXPERIENCE! WEBMASTER SHOULD BE SHOT AT SUNRISE... Will shop ELSEWHERE !!!
I ordered several bags of product. All have suffered failure of the ziplock: all zips have detached from the bag. You would think they would be interested in receiving feedback: no. They have failed to acknowledge emails in this regard.
Placed an order and read the term of free shipping. Orders above €75 would be free. When the product arrived i had to pay an additional €17! When i confronted them about this i was kinda shown the door. Dont order here!
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