Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Hope Gainey
Hope Gainey
1 reviews
almost 4 years ago
1 out of 5 stars

Won’t use Bite Squad again and will spread the word!

Restaurant was great, driver was great. Unfortunately not enough to come back and continue getting screwed by Bite Squad. The entire checkout process is a joke which manages to make sure you complete your transaction before realizing they got you.

Helpful?
Toni Holladay
Toni Holladay
1 reviews
almost 4 years ago
2 out of 5 stars

Missing items …

Everytime ive ordered from bite squad that past few times, I haven’t been receiving all of my phone. When I try to “get help” to speak to someone in customer service, I never get a response. I waited two hours tonight and never got a response. Very disappointed.

Helpful?
almost 4 years ago
1 out of 5 stars

I won’t be use bite squad again

I won’t be use bite squad again, today was the second time my order was delivered 1 hour late. Always excuses

Helpful?
Keith
Keith
1 reviews
almost 4 years ago
5 out of 5 stars

Bite squad great/ Food nauseating.

Bite squad delivery was great. The food delivered was bad, in fact I am feeling nauseated since eating the meal.

Helpful?
Doris Hunter
Doris Hunter
1 reviews
almost 4 years ago
5 out of 5 stars

Return customers

Today was our second time using Bite Squad. Both times we have been out of town on a trip, and didn’t feel up to going out to eat. The Squad has a broad list of options, and we have been pleased with our orders to date. Our delivery people were on time, and friendly. I will continue to use Bite Squad whenever available.

Helpful?
Taylor
Taylor
1 reviews
almost 4 years ago
4 out of 5 stars

The selections from restaurants are…

The selections from restaurants are always good. However, it would be nicer if we could customize our order more as if we are at the restaurant. I ordered from Sickies Garage today and I put no tomato for my burger, but there was no option to "add pickle" or any other ingredients. I did put a note at the bottom, but the restaurant failed to put pickles on my burger. Not sure if they didn't see the note or if they forgot?

Helpful?
Ray Gentry
Ray Gentry
1 reviews
almost 4 years ago
5 out of 5 stars

The food was top notch

The food was top notch! Job well done! Thank you.

Helpful?
Nikki
Nikki
1 reviews
almost 4 years ago
5 out of 5 stars

Food was great and the driver super…

Food was great and the driver super nice!!

Helpful?
Nikki
Nikki
1 reviews
almost 4 years ago
5 out of 5 stars

My food was awesome

My food was awesome! The driver was friendly and courteous. He greeted me with a smile

Helpful?
almost 4 years ago
5 out of 5 stars

The food is great and our driver was…

The food is great and our driver was extremely personable and prompt.

Helpful?
Jon Gordon
Jon Gordon
1 reviews
almost 4 years ago
5 out of 5 stars

Food was great and the delivery driver…

Food was great and the delivery driver was very nice.

Helpful?
C.Abb
C.Abb
1 reviews
almost 4 years ago
1 out of 5 stars

It took 4 tries to even get my order…

It took 4 tries to even get my order still warm and it was late but at least I got it still warm. The first time my order never even got past the order stage and I waited about an hour and finally cancelled it. The 2nd order was late and missing part of my order. My third order was as per apparently usual delivered very late and my meat was absolutely cold. Absolutely the worst delivery service I have ever used. The only reason I placed 4 orders was to use my first time customer credit and the credit of $5 they gave me for missing food on my 2nd order. They have a very limited selection of restaurants too. I had even signed up for unlimited service but have already cancelled it. I won’t be ordering from them again. Uber Eats and Doordash have them beat Hands Down!!

Helpful?
Linda
Linda
1 reviews
almost 4 years ago
5 out of 5 stars

Delicious food, quick delivery!

Food came quickly, was delicious, good portion and good value. Love Christos

Helpful?
Tara Marie
Tara Marie
1 reviews
almost 4 years ago
4 out of 5 stars

My delivery was running behind because…

My delivery was running behind because they couldn’t find a driver. However, Norman the driver that finally picked up the order quickly and efficiently. There was also no fountain drink in the flavor I ordered and he went above and beyond to bring me a half gallon of the mango lemonade I wanted! Please make sure Norman gets compensated for this!

Helpful?
Dana Habeck
Dana Habeck
1 reviews
almost 4 years ago
5 out of 5 stars

Very pleasant experience

Very pleasant experience. I admit things are hit n miss in my experience as I try new places. The salad was super yum and fresh as were the other items I ordered. Will defiantly order from here again and when the world is safe I will need to check out the brick and mortar.

Helpful?
Rey L.
Rey L.
1 reviews
almost 4 years ago
4 out of 5 stars

The food was okay and the driver…

The food was okay and the driver dropped off the food fast, however, waited a little while but not bad.

Helpful?
almost 4 years ago
5 out of 5 stars

The driver (April) gets 5 stars

The driver (April) gets 5 stars. She delivered my order with grace and found my house with no problems.

Helpful?
Hollie
Hollie
1 reviews
almost 4 years ago
5 out of 5 stars

It’s not DoorDash thank gosh!

My driver Bella was amazing and unlike Doordash I didn’t have to worry about my food being cold or eaten because she didn’t see a tip. I tipped her extremely well. The app kept messing up but all in all a great ordering experience!

Helpful?
Wes Palmer
Wes Palmer
1 reviews
almost 4 years ago
1 out of 5 stars

Terrible Driver and Service

My driver was over an hour late and arrived incomplete and when the driver went to get the rest of the order she never came back with the food.

Helpful?
almost 4 years ago
5 out of 5 stars

The gentleman who delivered is always…

The gentleman who delivered is always so cheerful and pleasant to talk to!

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Bite Squad

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.