Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Amber Bushaw
Amber Bushaw
1 reviews
over 3 years ago
2 out of 5 stars

My order took a little longer than…

My order took a little longer than anticipated which is understandable. The issue I had is that my food was stone cold when I received it. After talking to the customer service employee they had let me know that they can only give me a $15 dollar credit to my bite squad account. After paying over $50 dollars for my order that left me with a bad taste in my mouth. I am not mad at the employee because they can only do so much.

Helpful?
over 3 years ago
4 out of 5 stars

The first driver did not deliver our…

The first driver did not deliver our food to the right address but the second driver when we re-ordered the food did deliver so he gets a five star the other driver not so good so not a good star thank you

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Disne
Disne
1 reviews
over 3 years ago
5 out of 5 stars

I love when I get this driver he is…

I love when I get this driver he is polite smiles very nice person more should be like him.

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keith q
keith q
1 reviews
over 3 years ago
5 out of 5 stars

Driver was early

Driver was early, friendly and followed the written instructions.

Helpful?
over 3 years ago
5 out of 5 stars

Order was delivered fast

Order was delivered fast Quicker then expected Excellent service

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Rondell Veney
Rondell Veney
1 reviews
over 3 years ago
5 out of 5 stars

Good work

Driver was great and food was on time. Thanks fam

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Stephanie C
Stephanie C
1 reviews
over 3 years ago
5 out of 5 stars

Highly recommend Bite Squad

Driver was very nice and delivered my dinner with care. 10 stars!

Helpful?
Holly Beolet
Holly Beolet
1 reviews
over 3 years ago
5 out of 5 stars

Delivery was super fast and great!

Delivery was super fast and great!

Helpful?
jairo mejia
jairo mejia
1 reviews
over 3 years ago
1 out of 5 stars

After 30 minutes waiting

after 30 minutes waiting, they left a voice message stating that the restaurante did not accept the order and refunded partially the order. service fee was not refunded, i lost money.

Helpful?
over 3 years ago
5 out of 5 stars

Excellent service and delivery was…

Excellent service and delivery was prompt! Jamie my delivery driver realized my order was short and had to go back and get our drinks that were not with our order. Very professional. I will continue to make orders through this app

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Eric Watkins
Eric Watkins
1 reviews
over 3 years ago
4 out of 5 stars

Still no hot bags?

Delivery was slow and no hot bag was used so the food was just warm, not hot and fresh

Helpful?
B Brown
B Brown
1 reviews
over 3 years ago
5 out of 5 stars

Consistent Quality

Overall, consistent service and quality. I haven’t had a bad delivery person. My orders haven’t always been exact but bitesqaud customer service has always been pleasant and made of right. Good app. Good people. Good promotions. I won’t directly do free advertise but I’m a repeat customer and will continue to be.

Helpful?
over 3 years ago
5 out of 5 stars

My drive David was excellent and fast

My driver David was super fast and above and beyond helpful! I definitely will be using bite squad more often !

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Dude S
Dude S
1 reviews
over 3 years ago
1 out of 5 stars

NEVER USE BITESQUAD

Not only are they corrupt in taking 9.99ma month for a service I never signed up for, they are fine with delivering the wrong order and letting hackers order off your account. Unbelievable!

Helpful?
Janet
Janet
1 reviews
over 3 years ago
5 out of 5 stars

The driver was super fast

The driver was super fast, friendly and got the order perfect. Way better than grub hub!

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Joan Zoeller
Joan Zoeller
1 reviews
over 3 years ago
4 out of 5 stars

Food was delicious

Food was delicious, however, the pizza and entree were cold.

Helpful?
JDW
JDW
1 reviews
over 3 years ago
5 out of 5 stars

Great driver - kept me informed

Great driver. She kept me informed on the status of my order even though restaurant was running 30 min behind estimated time (delay confirmed by reliable source). Food was warm and fresh upon delivery.

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Angela Harp
Angela Harp
1 reviews
over 3 years ago
5 out of 5 stars

My food was still hot and very fresh

My food was still hot and very fresh . The driver did a wonderful job following my directions . I loved my food from G&G’s. Thank you all.

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Kelley Parker
Kelley Parker
1 reviews
over 3 years ago
1 out of 5 stars

Driver was great!!!! Order was missing items!!! Overall…. It kinda sucked!!!

Food was missing!!!! Driver was great

Helpful?
John Cole
John Cole
1 reviews
over 3 years ago
5 out of 5 stars

Great service

The food was supposed to be delivered between 720 and 730, it arrived at 710. Great job

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