Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Dnicoleg
Dnicoleg
1 reviews
almost 4 years ago
1 out of 5 stars

Worst food delivery company

I placed an order for lunch. It took Bite Squad over an hour to deliver the order to me. I’ve ordered from the restaurant before and never had a problem with them. Upon “chatting” with Mervin C. from Bite Squad, he told me that the driver picked up and delivered multiple orders at the same time that she was getting mine, and that was the cause for the delay. As soon as I asked for the order to be cancelled, the driver was suddenly there and they were unable to cancel the order. Worst delivery experience ever.

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jack
jack
1 reviews
almost 4 years ago
5 out of 5 stars

Very good the best Gyro I have had here…

Very good the best Gyro I have had here in Fl...…I am from Boston so there so many more great food places

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Blaise
Blaise
1 reviews
about 4 years ago
5 out of 5 stars

pleasantly surprised

Sometimes my orders can take over an hour to arrive but this morning my food came within twenty minutes and was still hot

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about 4 years ago
5 out of 5 stars

Good Food

The restaurant was fantastic and the food was still hot! The driver must have been right on time.

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LeeAnn
LeeAnn
1 reviews
about 4 years ago
5 out of 5 stars

My driver was great

My driver was great! Very happy customer.

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about 4 years ago
5 out of 5 stars

I had my order sent to the wrong place…

I had my order sent to the wrong place by mistake. Just forgot to change the delivery address. She was very understanding about it and took the order to the right place! That was much appreciated!

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Megan Terry
Megan Terry
1 reviews
about 4 years ago
5 out of 5 stars

Always fast

Always fast, very rarely someone won’t get to it fast

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Beth Bowers
Beth Bowers
1 reviews
about 4 years ago
5 out of 5 stars

Fast

Fast, friendly delivery.

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harry
harry
1 reviews
about 4 years ago
5 out of 5 stars

I had trouble getting two of my orders…

I had trouble getting two of my orders and was reluctant to try your service again. Happily my last two orders were delivered quickly to my door this questionnaire is too complicated for an 80 year old senior

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about 4 years ago
5 out of 5 stars

The driver that I have gotten the last…

The driver that I have gotten the last two times I have ordered has been on point and my food is still hot.

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Sandy Turner
Sandy Turner
1 reviews
about 4 years ago
3 out of 5 stars

I have had a problem every time I place…

I have had a problem every time I place an order. This time I actually got to speak to a manager. His name was Jesse. He guaranteed me I would not have any more issues if I order again. He promised me that he would personally hold himself responsible if I do. So I tried one more time. No problems with the order for the first time

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M Warner
M Warner
1 reviews
about 4 years ago
1 out of 5 stars

Complete lack of customer service!

I am finished with food delivery services. The drivers are either stoned or just do not care. Ordered an expensive pizza meal for a football party only to have the entire order left at another house on a completely different street. How difficult can it be to follow Google maps??? Then had to deal with their chat service for help and the only help I could get was a refund. No I am sorry or anything additional as it was now 2 hours since the order was originally placed and no food. Good bye bite crud and food delivery service forever!

Helpful?
ld
ld
1 reviews
about 4 years ago
4 out of 5 stars

Fast but expensive.

Food arrived quickly, order was accurate. Driver went to wrong door but was very nice. I probably will not be ordering again from Bite Squad purely because of those excessive fees. If you are going to charge $3.99 for Booking Fee, don't charge me an additional $5.66 for some unknown "fee."

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Mlvgn
Mlvgn
1 reviews
about 4 years ago
5 out of 5 stars

This is the closest to real NYC style…

This is the closest to real NYC style pizza I have ever had in MN. It’s legit. This is my new place!

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Katie Graham
Katie Graham
1 reviews
about 4 years ago
4 out of 5 stars

Great service from a wonderful driver

Placed an order for dinner from my favorite local pizza place. When the driver arrived, he apologized for the fact that the restaurant was out of the Dr. Pepper 2 liter I'd ordered & explained that he wasn't sure what to do but hoped it was OK that he grabbed a 2liter of Coke. Greatly appreciated the fact that he grabbed what he knew was another popular soda instead of not bringing me a soda at all since that happened before with other food delivery services.

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about 4 years ago
5 out of 5 stars

Food was great and the order updated to…

Food was great and the order updated to arrive earlier than expected. It was super easy to use the app and nice to get a discount use a coupon code received via email. We would do it again.

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Paula
Paula
1 reviews
about 4 years ago
4 out of 5 stars

Fish

I have ordered catfish here twice now. It is delicious!

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Derek Graham
Derek Graham
1 reviews
about 4 years ago
1 out of 5 stars

over charge $51.63 for two regular subs…

over charge $51.63 for two regular subs and a bag of chips from Jersey mikes. Bite Squad is blaming the restaurant. Such crap I will never ever use them again... Always blaming the driver or the restaurant.....

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Barbara
Barbara
1 reviews
about 4 years ago
5 out of 5 stars

Matt was great

Matt was great! Met him at the door and he had a big smile for us! Thanks Matt!

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TJ
TJ
1 reviews
about 4 years ago
1 out of 5 stars

The last few times we’ve used the…

The last few times we’ve used the service the order has delivered very, very late. The drivers aren’t getting to the restaurants to pick up the food. Tonight we’re over an hour behind the estimated delivery time. This was my last order. If you want your food in a timely fashion, avoid bite squad.

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