Very prompt and courteous- glad to have…
Very prompt and courteous- glad to have her taking care of us. Thanks!
Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more
Very prompt and courteous- glad to have her taking care of us. Thanks!
Ordered food and an hour later the driver called and said she tried calling the restaurant 3 times to confirm our order but no one answered so she was canceling the order and putting the money as a credit on our Bite Squad account. My husband called the restaurant and when they answered, the gal told my husband that the driver told her that WE canceled the order (we did not). So the gal at the restaurant told us to reorder - we had our food in less than 30 mins. Not sure what happened the first time.
My food was delicious and the delivery girl was so sweet. Thank you bite squad
My door dasher went out of her way to meet my needs. I had ordered through the app and forgot to change the address from my home to my work address. I called her and she rerouted immediately. The food was still hot when she arrived.
Our food was great, our driver was great, the $23 in fees (not including the tip for our driver) is not great. We ordered 2 entrees and 2 appetizers for $48 and had $23 in fees on top of that. Too many fees that I'm not sure go towards the driver's wage. Very expensive, considering Bite Squad takes a percentage of the sale from the restaurant.
The food was hot, everything was as ordered and driver was great. Good food and service.
Amazing service
Brian the driver was fantastic - courteous and quick delivery, the food was warm, A++!
The Service from BiteSquad was not good. According to the map, the driver drove 10-15 minutes the other way. Stopped somewhere for about 5-8 minutes and then headed back to my house to drop off my food. At this point, my food was barely warm and was soggy. Horrible service. When the driver finally got to the house, they didn’t knock or anything. I just happened to see them back out of the driveway
The food was wonderful and fresh, the best we've had from here. The driver was great on time and followed directions.
Status of order showed delivered, but food was never delivered. Contacted someone at bite squad and they couldn’t contact the delivery person. Will never use again! Horrible! Customer service has gone to crap!
Excellent service and driver.
Great experience and service
The first driver had car issues so another driver was dispatched. There was a long delay getting the food delivered but BiteSquad made up for it. The customer service people were outstanding. And even tho the food wasn't quite as piping hot as it might have been, it was quite tasty.
Yusuf was awesome! Drove through a blizzard for us. Very happy with his amazing service.
My delivery driver was amazing! Food from Franks was delicious
Our driver, Sandra M was sweet, friendly and timely. Our dinner wasn't missing anything and was quite yummy. Thank you!
I love Bite Squad but am disappointed that the delivery people never even ring your doorbell to let you know the order was in fact delivered. They have your number but not even a text. It was chilly tonight and in the five minutes or so the order was sitting on my porch since I had no idea it was delivered left my order a little cold!!!
The driver, Keyshonna, was amazing. The Bite Squad service was terrible.
That restaurant is one of my moms favorite and Bite Squad is the only one who picks up and delivers from them, our delivery driver was fast & friendly.
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