Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Filter by rating:
Emily Freeman
Emily Freeman
1 reviews
almost 5 years ago
5 out of 5 stars

10/10 recommend

Food was delivered fast, still scolding hot! My driver followed delivery instructions to a t, this will definitley be my go to delivery service they offer a huge variety of restaurants as well!!

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almost 5 years ago
5 out of 5 stars

So convenient sometimes we can’t leave…

So convenient sometimes we can’t leave the office

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almost 5 years ago
5 out of 5 stars

Everything was great!

Everything was great!

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TheOnlyTimTim
TheOnlyTimTim
1 reviews
almost 5 years ago
5 out of 5 stars

Arian was Great

Arian was here earlier than the app said which was perfect timing, she was super nice and a pleasure speaking with, and she was wearing a mask. 5 stars, love your service, will definitely be ordering again in the future. Thumbs Up

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David Nelson
David Nelson
1 reviews
almost 5 years ago
5 out of 5 stars

Received order much faster than the app…

Received order much faster than the app promised. Great work Stefania!

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John
John
1 reviews
almost 5 years ago
5 out of 5 stars

Duffy’s, Bite Squad and Mr Jerome

Ordered from Duffy’s and Mr Jerome delivered my order. Dude, Mr Jerome did awesome and delivered my order right on time. Thanks Mr Jerome and Bite Squad

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Chelsea
Chelsea
1 reviews
almost 5 years ago
5 out of 5 stars

Jaye

Jaye, my driver, is always great! Order is always accurate, quick, and friendly! Thanks, Jaye!

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almost 5 years ago
5 out of 5 stars

Driver was fast and friendly!

Driver was fast and friendly! Delivered right on schedule💕

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almost 5 years ago
1 out of 5 stars

Customer Order

Ordered, 5 days in advance, a large meal to be delivered to a customer from Cracker Barrell. The morning of the meeting no food was there. Contacted Bitesquad and they advised me that they canceled my order for speculation of fraud. They never contacted me in any way. No email was sent out. No phone call was made.

Helpful?
Ms. S. Lorenz
Ms. S. Lorenz
1 reviews
almost 5 years ago
5 out of 5 stars

From a frequent user of many delivery apps

All restaurants will package differently--don't blame the drivers or any app for that unless someone was late, handed you food tipped sideways, or whatever. I have had great drivers; I have also had those who don't read the clear notes I put and STILL miss my house despite putting giant reflective numbers on my XL mailbox. I have had restaurants forget things--and I have been refunded, whether the food was burned, missing, or wrong. I will continue to use this service as long as it still is worth my money because I have been hoping something like this would happen since I was in my 20's and had no way to drive somewhere, and I continue to hope that as with all new trends, the prices go down in time because it is something that is so commonplace the companies that do these services won't gouge us and have to compete with each other to keep going. At this point, even a nationwide pizza place is charging a $4 delivery fee, which is f'ing outrageous. Find the restaurants you like, order from them, complain when NECESSARY, and watch for the deals I guess. I ordered from Bitesquad tonight from one of my favorite places and it was a seamless handoff.

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Steve
Steve
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent

Excellent! Excellent!! Excellent!!

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Bailey Wilson
Bailey Wilson
1 reviews
almost 5 years ago
1 out of 5 stars

Coming from a bite squad driver

I am a bitesquad driver that uses the job as a way for quick cash. For the people we deliver food to, we barely get any of all the extra money you pay to get the food delivered. I drive around wasting my gas all day for orders & they don’t bother to pay just some of for our gas. They give us one phone number that you can talk to somebody if there is a problem & THEY NEVER ANSWER THE PHONE. I MEAN NEVER. I had 2 orders at a restaurant & the hostess told me somebody else already picked up one of the orders & of course when I try to call or text the driver there is no number & the one number they give me I have to leave a voicemail. But if the customer leaves a complaint, dispatch will call you within minutes! So when I explain to dispatch what happened they replied with “oh well we’ll just have to give them a refund” so I’ll keep y’all updated if they take money off my check for something I was not responsible for 🙂

Helpful?
Robert Ormsby
Robert Ormsby
1 reviews
almost 5 years ago
5 out of 5 stars

First time ordering and using the app

First time ordering and using the app. Was an awesome experience. Food arrived earlier than they said. I have used other services but this one is best so far. Keep up the good work.

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Margie Gomez
Margie Gomez
1 reviews
almost 5 years ago
4 out of 5 stars

Delivery time was on point but the food…

Delivery time was on point but the food was lousy!!! Never again!!!

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almost 5 years ago
5 out of 5 stars

The app worked perfectly

The app worked perfectly. On time, food was still hot. Driver was friendly.

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Hannah
Hannah
1 reviews
almost 5 years ago
5 out of 5 stars

Everything was excellent

Everything was excellent! We had crab Rangoon, shrimp tempura, lava drop tempura roll and spicy tuna hand roll (my fave)! Everything tasted so fresh

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Brielle
Brielle
1 reviews
almost 5 years ago
5 out of 5 stars

Great delivery

Great delivery. Took a bit too long but that was always shown. Food was fantastic!

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Tanya Zipeto
Tanya Zipeto
1 reviews
almost 5 years ago
5 out of 5 stars

App was having issues but…

App was having issues but the resto (Token Ramen) and the driver (Kosha) were fantastic!!

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Julia Zammito
Julia Zammito
1 reviews
almost 5 years ago
1 out of 5 stars

Bite driver ate my hummus fries!!!!!

Absolutely unacceptable & discussing! The Bite driver ate almost all my hummus fries! She didn't even try to cover it up. Lids off the sauces, sauce almost all gone.. the order was all disheveled. I called Cider Press Cafe & they confirmed they put 8-9 pieces in each order. There was three pieces left when I opened the box GROSSSS! I've lost my appetite! Had a $40 order... I'm not going to eat any of it & Bite Squad will only refund me for the hummus fries. NEVER AGAIN!

Helpful?
Keya Tindall
Keya Tindall
1 reviews
almost 5 years ago
4 out of 5 stars

My delivery driver was so awesome very…

My delivery driver was so awesome very professional and kind

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