Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Mallory F.
Mallory F.
1 reviews
almost 5 years ago
5 out of 5 stars

The driver was so fast and…

The driver was so fast and professional! Excellent customer service

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Tracy Smith
Tracy Smith
1 reviews
almost 5 years ago
5 out of 5 stars

Toasty Buns has become a favorite

Toasty Buns has become a favorite! Bite Squad picks it up and delivers it quick and hot! So tasty!!!

Helpful?
almost 5 years ago
5 out of 5 stars

wonderful Service

We ordered from Brother Deli through Bite Squad, it is so nice to place your order days ahead and forget about it. They come on time with wonderful food that everyone was happy with :) Thanks for all you do!

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Mona Roblin
Mona Roblin
1 reviews
almost 5 years ago
5 out of 5 stars

Wish I could give her a better tip

Wish I could give her a better tip. I am disabled, on oxygen, and order from you a lot. Thank you all so much for your amazing drivers. What would I do about you:?

Helpful?
almost 5 years ago
5 out of 5 stars

Absolutely fresh and delicious

Absolutely fresh and delicious - portobello mushroom banh mi from The Pig and the Lady.

Helpful?
Linda Biondi
Linda Biondi
1 reviews
almost 5 years ago
5 out of 5 stars

Bite Squad rocks.

Bite Squad is efficient & timely. Drivers are masked & courteous. My favorite food delivery company.❤

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K. McCray
K. McCray
1 reviews
almost 5 years ago
4 out of 5 stars

My food was great!

My food was great but was a little disturbed by the driver calling me and asking was I giving a cash tip after it was already expressed on the order.

Helpful?
almost 5 years ago
5 out of 5 stars

Food was still HOT when it was…

Food was still HOT when it was delivered! A first for us! So thrilled! Love Bite Squad even more! ❤️

Helpful?
Karissa
Karissa
1 reviews
almost 5 years ago
5 out of 5 stars

BiteSquad is Progressing their Accuracy and Efficiency

BiteSquad has been making great progress with delivery time and accuracy in the order. We had sent a complaint to corporate in January of 2021 because of a 3 hour wait time. We suggested the drivers to wait for the customer to grab food before leaving the residence to verify the correct destination and the delivery a success. We also made some suggestions for long wait times. They listened and have followed through. We have been happy with BiteSquad thus far.

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JP
JP
1 reviews
almost 5 years ago
5 out of 5 stars

Jessica was super fast and friendly!

Jessica was super fast and friendly!

Helpful?
almost 5 years ago
5 out of 5 stars

Delivery was on time

Delivery was on time, food was as expected. Driver followed instructions perfectly. Have used many times and will continue to use this service.

Helpful?
Bekki
Bekki
1 reviews
almost 5 years ago
5 out of 5 stars

Food was great!

Food was great! Our driver was very friendly and courteous. Thank you for an excellent experience! 💞

Helpful?
almost 5 years ago
5 out of 5 stars

Dylan was the best driver I have had…

Dylan was the best driver I have had this far. I forgot to change the address before ordering, so he went to my residence not where I was ordering from. Instead of leaving my food and not even knocking like my previous driver, he called after knocking twice. He put it the new address and was here in no time. He was kind and gracious... thank you sir for being great at what you do!

Helpful?
Rizwan Ahmad
Rizwan Ahmad
1 reviews
almost 5 years ago
1 out of 5 stars

I would rate em a pathetic service

I would rate em a pathetic service. I was expecting guests I ordered food through em and never received the food. Worst organization I have ever come across My guest waited for 5 hours but no one showed up. On contacting their customers service there were shame less answers from em. Please donot order through em you will get embarrassed. They are shame less people with irresponsible drivers.

Helpful?
almost 5 years ago
4 out of 5 stars

Good delivery but missing item

Nothing wrong with the delivery but we were missing the banana from our order.

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April Wolcott
April Wolcott
1 reviews
almost 5 years ago
3 out of 5 stars

Delivery time was great

Delivery time was great, but I ordered and paid for three hotdogs, but only received 2.

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Daniel Self
Daniel Self
1 reviews
almost 5 years ago
5 out of 5 stars

I'm from Birmingham, Alabama

I'm from Birmingham, Alabama. I use Waitr all the time. They gave me a free t shirt. I want a Bite Squad t shirt, please?

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Rosemary Sawi
Rosemary Sawi
1 reviews
almost 5 years ago
5 out of 5 stars

Service with Jessica was amazing

Service with Jessica was amazing! She communicated when she picked up the food and gave an estimated time of arrival. When she arrived she was very professional.

Helpful?
Donald
Donald
1 reviews
almost 5 years ago
5 out of 5 stars

It is Minnesota freezing out finally…

It is Minnesota freezing out finally and my car isn’t cooperating so I needed food badly and it was actually early and warm still which is a challenge when it’s -15° out. I even decided to tip cash on top so they could be double tipped.

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Barbara Doerr
Barbara Doerr
1 reviews
almost 5 years ago
5 out of 5 stars

I’ve used BS a few times

I’ve used BS a few times. They are very reliable and the drivers are so courteous.

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