Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Denise Dumas
Denise Dumas
1 reviews
over 4 years ago
4 out of 5 stars

Good customer job

Good customer job

Helpful?
Terri Mc
Terri Mc
1 reviews
over 4 years ago
5 out of 5 stars

We had a big order of 8 meals…

We had a big order of 8 meals delivered. Travis was our guy! Everything arrived promptly. Super nice guy! Thanks Travis!

Helpful?
FERNANDO
FERNANDO
1 reviews
over 4 years ago
5 out of 5 stars

The Driver was polite and very fast…

The Driver was polite and very fast with my order Thank you Fernando

Helpful?
over 4 years ago
5 out of 5 stars

James amazing!

James was so quick and great at letting us know status. He was super friendly too!

Helpful?
NY Hew
NY Hew
1 reviews
over 4 years ago
5 out of 5 stars

WOW was super fast

WOW was super fast, faster than projected. Food was super hot and fresh and Cara, the delivery gal was sweet and friendly. I know I can trust Bite Squad, they are pros at this.

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Shannon P
Shannon P
1 reviews
over 4 years ago
5 out of 5 stars

This is the second X Alex has delivered…

This is the second X Alex has delivered food to me :-), love the restaurants bitesquad still uses, and glad the drivers are on task!

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Pam
Pam
1 reviews
over 4 years ago
5 out of 5 stars

Finally a good delivery

Finally a good delivery

Helpful?
Zana Raybon
Zana Raybon
1 reviews
over 4 years ago
1 out of 5 stars

Terrible experience. Never again.

This is the second time we have ordered from Bite Squad and had other peoples food delivered before the driver came to our house. Both times we got cold food and it was after 8:30. The time estimate is never even CLOSE to accurate. Keeps changing. They need more drivers. We'll never use them again.

Helpful?
AJ
AJ
1 reviews
over 4 years ago
5 out of 5 stars

Driver was awesome

Driver was awesome! Cracker Barrel was out of squash casserole, only negative!! Thanks!

Helpful?
Matt
Matt
1 reviews
over 4 years ago
1 out of 5 stars

If there was less than 1 star that…

If there was less than 1 star that would be it. Crack head driver picked up the food over an hour ago, sent a text that she was in the bathroom and now the food is an hour late? Did she crap in it, spit in it? What it’s less than 3 miles away! Happened last time and now this time! Delete the app if you have it and never try it!

Helpful?
over 4 years ago
5 out of 5 stars

Friendly and quick

Friendly, quick and awesome service!

Helpful?
over 4 years ago
5 out of 5 stars

driver was fast and great

driver was fast and great

Helpful?
Cindy
Cindy
1 reviews
over 4 years ago
1 out of 5 stars

I have reached out to custmer service…

I have reached out to custmer service several times. No one has responded back. Placed an order with Pho Me Vietnamese Noodle Bar in Tallahassee. Order came to $65.00 almost $13.00 each for Pho. Litterally unedible. The beef had been placed in the both and tasted spoiled and a flim of grease coated the spoon. My team mate and I had to throw the soup away. I did NOT ask for a full refund, just for the Pho. Still waiting for Bite Squad to call or email me back. I hate writing negative reviews but not like they give much choice.

Helpful?
Audra Toddy
Audra Toddy
1 reviews
over 4 years ago
5 out of 5 stars

Fast and on time delivery..excellent…

Fast and on time delivery..excellent food

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Doctor Steve
Doctor Steve
1 reviews
over 4 years ago
5 out of 5 stars

Lifesaver

When it works, it’s a lifesaver! And it mostly works every time.

Helpful?
over 4 years ago
5 out of 5 stars

easy to order awesome communication and…

easy to order awesome communication and fast.

Helpful?
Holly Mattair
Holly Mattair
1 reviews
over 4 years ago
1 out of 5 stars

Worst customer service

I ordered food and found out the restaurant was closed nobody from bitesquad inform me of this so I had to get on the get help been waiting on live chat for an hour and a half still nobody is responding worst customer service I ever had wont be using them again

Helpful?
over 4 years ago
5 out of 5 stars

Our driver Mackenzie was awesome

Our driver Mackenzie was awesome! She text me to let me know my food was on its way... delivered fast & hot. I hope Mackenzie knows how great she is :)

Helpful?
Caryn Riley
Caryn Riley
1 reviews
over 4 years ago
5 out of 5 stars

Food was very good

Food was very good. Delivered while still warm.

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Augusta
Augusta
1 reviews
over 4 years ago
5 out of 5 stars

My driver was excellent he followed…

My driver was excellent he followed directions and even gave a call to make sure the items were collected. He went above and beyond I wish all drivers whereas kind and considerate as he. Wonderful asset to the company who provides extraordinary customer service.

Helpful?

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