Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Carrie
Carrie
1 reviews
over 4 years ago
5 out of 5 stars

Great driver

Great driver. Thorough in making sure he had the right address and fast delivery.

Helpful?
Saeed Abdulle
Saeed Abdulle
1 reviews
over 4 years ago
5 out of 5 stars

Good service good quality food

Good service good quality food. Fast and truthful good driver.

Helpful?
over 4 years ago
2 out of 5 stars

Bite squad delivery driver arguing in front of child that’s not scrap in a car seat!!!

This company have to get it together, the food was good.The person from bite squad was very polite and contact me about my order. Which they handled that very well. The issue was the person who bring me the food.the person who delivered me the food was not to person who was on the app. It was a women that had a child in the back seat that was not scrapped in the car seat. This women didn’t have her face covered with a mask and her had off was not good. I sent them clear instructions to get to my home and she didn’t follow directions. Didn’t greet me and I said hello and asked for her name.she was not smiling and it seem as if she didn’t what to do her job. The women and the other person was arguing in the car and front of a child,before she gave me my food.The only thing I can say about this person is the food was still warm.I guess that’s the reason why bite squad have it where you cant rate the person who delivering the food. I mite try to order one more time but that’s a (BIG MITE). Their need to be some changes. The bite squad app add in a tip if you don’t catch it or change it. You just gave them some more of you money. Bite squad should make it where we can add a tip after your food is delivered. So you can see if that person delivering the food can get a tip or not.

Helpful?
LaVerne
LaVerne
1 reviews
over 4 years ago
4 out of 5 stars

The food is always good need a better…

The food is always good need a better packaging. My bite squad was on time

Helpful?
over 4 years ago
2 out of 5 stars

My food was not pleasant But my order…

My food was not pleasant But my order was correct

Helpful?
LC
LC
1 reviews
over 4 years ago
5 out of 5 stars

I’ve been using a few different…

I’ve been using a few different delivery services during this COVID era and recently discovered Bitesquad...and I am very impressed! When other apps might show that there are no courriers in my area, Biteswuad consistently shows availability for those same restaurants. In addition, tonight the delivery driver went above and beyond to make sure that he delivered the food to the right house...so appreciated. Thank you!

Helpful?
over 4 years ago
5 out of 5 stars

The future of food . . .

I pushed a few buttons and then I was putting food into my mouth. The buttons were cool and the food was hot.

Helpful?
over 4 years ago
5 out of 5 stars

I’ve always had a good driver

I’ve always had a good driver, but the one I had tonight was exceptional. You could tell she really enjoyed her job. Something about the energy she gave off just put me in a better mood. I always tip the driver but her energy made me run in the house and tip her an extra $5 just because she was so nice!

Helpful?
Dean Opp
Dean Opp
1 reviews
over 4 years ago
5 out of 5 stars

Food was hot and 100% correct

Food was hot and 100% correct

Helpful?
Deanoz Prodz
Deanoz Prodz
1 reviews
over 4 years ago
1 out of 5 stars

Ripped off

Ripped off, food picked up and never delivered, Bite Sqaud has no customer service so you’re going to have to resolve this with your bank: I’d give this a zero if it was an option...

Helpful?
over 4 years ago
5 out of 5 stars

Food was delivered earlier than…

Food was delivered earlier than expected. Driver found house no problem. Food was tasty !!

Helpful?
RR
RR
1 reviews
over 4 years ago
5 out of 5 stars

Food actually arrived ahead of time

Food actually arrived ahead of time. Delivery person was super friendly. Everything we ordered was included and still hot.

Helpful?
Maria Turman
Maria Turman
1 reviews
over 4 years ago
5 out of 5 stars

James T did an awesome job left food…

James T did an awesome job left food where it was suppose to be. I’ve been using grubhub or DoorDash every time the orders were screwed up and very cold. Today my order was correct and hot. I finally got a decent meal that I could enjoy. Will definitely use again

Helpful?
Tae
Tae
1 reviews
over 4 years ago
5 out of 5 stars

The food from Cracker Barrel was really…

The food from Cracker Barrel was really good it was still hot and fresh! The driver William was exceptional!

Helpful?
over 4 years ago
1 out of 5 stars

The worst delivery app EVER

The worst delivery app EVER! and they will scam you quick. I am not the only victim. Their customer service is trash. Use Door Dash instead. I gave this app too many chances when they already burned me before. Do not use bitesquad there are better services available .

Helpful?
over 4 years ago
5 out of 5 stars

5 stars

I ORDER FROM BITE SQUAD AT LEAST 5 TIMES A WEEK FOR THE LAST 10 MONTHS AND I VERY SELDOM HAVE AN ISSUE AND WHEN I DO IT IS USUALLY RESOLVED QUICKLY. I HIGHLY RECCOMEND THEM FOR YOUR MEAL DELIVERY NEEDS.

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Maury Lorey
Maury Lorey
1 reviews
over 4 years ago
5 out of 5 stars

Always there!

I love my Bite Squad! I know there are a lot of services available, maybe less $, maybe more $, but Bite Squad always comes through, so I’m sticking with them!

Helpful?
over 4 years ago
5 out of 5 stars

Early delivery and put on the porch as…

Early delivery and put on the porch as I have requested 😀

Helpful?
Bear Jackson
Bear Jackson
1 reviews
over 4 years ago
5 out of 5 stars

Very fast delivery and even rang the…

Very fast delivery and even rang the doorbell!! Food hot! I’m happy!

Helpful?
Dylan
Dylan
1 reviews
over 4 years ago
5 out of 5 stars

I ordered lunch on 3/23

I ordered lunch on 3/23. Vivian K was excellent as the driver. She texted me and kept me updated on her arrival.

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