Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

Good came fast and hot

Good came fast and hot! Great service. Food was great.

Helpful?
over 4 years ago
5 out of 5 stars

They are always on time

They are always on time, sometimes even early 😊 if the order has an issue, they will issue a credit to compensate. Much better than any other service out there!!!

Helpful?
Lee Berreth
Lee Berreth
1 reviews
over 4 years ago
5 out of 5 stars

Micalisters is a new restaurant in town…

Micalisters is a new restaurant in town and this is the first time ordering from them!! Food was awsome. And of course the delivery was the best as always!! Will definitely be ordering from them again!!

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Elizabeth W.
Elizabeth W.
1 reviews
over 4 years ago
5 out of 5 stars

Karina R is fabulous!!!

Not only was Karina R. polite and courteous, my little dog ran out without me knowing and she went after him and brought him back to the house. Love Bite Squad, and they have the BEST drivers :)

Helpful?
Vishal
Vishal
1 reviews
over 4 years ago
5 out of 5 stars

Driver Nicole was great on her first…

Driver Nicole was great on her first delivery ever

Helpful?
Barkley Neal
Barkley Neal
1 reviews
over 4 years ago
5 out of 5 stars

I accidentally gave the wrong address…

I accidentally gave the wrong address and the deliverer was willing to go back and retrieve our order and deliver it to us. We were really busy and I definitely appreciated the kindest she showed to us

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over 4 years ago
5 out of 5 stars

Excellent service

Excellent service. Promptly food arrival.

Helpful?
Kamal Frazier
Kamal Frazier
1 reviews
over 4 years ago
5 out of 5 stars

I had to leave out for a errand and…

I had to leave out for a errand and the driver called and communicated on where my food would be dropped at. He went above and beyond.

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over 4 years ago
5 out of 5 stars

Amy was easy to communicate with

Amy was easy to communicate with and delivered in a timely manner. She was so kind!

Helpful?
over 4 years ago
1 out of 5 stars

I'm still hungry, what a joke

I ordered small fries and 5 wings from a place 1 mile away at 5:53p. It is 7:47p and they have been "verifying" my order since 7:17p. The chat feature takes so long to respond, they might as well have live people to call, it would save time and makes more sense. I ordered food so I could eat, not so I could waste time on a computer waiting for hours for food.

Helpful?
John Demello
John Demello
1 reviews
over 4 years ago
5 out of 5 stars

The service was fast and food was great

The service was fast and food was great

Helpful?
Marcia C.
Marcia C.
1 reviews
over 4 years ago
5 out of 5 stars

awesome service and employees

awesome service and employees

Helpful?
over 4 years ago
5 out of 5 stars

Bite Squad is an excellent service

Bite Squad is an excellent service. It is managed well to achieve customer satisfaction.

Helpful?
Diva M
Diva M
1 reviews
over 4 years ago
3 out of 5 stars

Thank you for reaching out to my review…

Thank you for reaching out to my review about the fraudulent charges that went to my bank card, I got an email that I will receive a refund I'm praying the 2 charges will be back on my card

Helpful?
over 4 years ago
3 out of 5 stars

My driver was friendly however she did…

My driver was friendly however she did not bring ketchup with my order like I asked. Also I ordered Zaxbys big zax snak and the sauce I requested was not given. To top it off, the restaurant didn’t have two desserts that I wanted so I had to get a credit on my bite squad account.

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over 4 years ago
5 out of 5 stars

Great timing and the delivery driver…

Great timing and the delivery driver was friendly and professional. Bite squad - the new subdivision Greystone Hills in Ocala, FL will not show up under addresses. I’ve tried several times to register our new home address on Google but it won’t work. You may want to contact google, as you have a sign outside our new neighborhood and nobody in here can order. I got around it by adding my address in the delivery comment section.

Helpful?
over 4 years ago
1 out of 5 stars

Zero food, One hour, Two Rude Reps

Bite squad cancelled my order after an hour of waiting. I contacted customer service and they were rude and combative. You won't catch me using bite squad again.

Helpful?
over 4 years ago
5 out of 5 stars

Driver was fast and accurate

Driver was fast and accurate. Food was delicious!

Helpful?
Su
Su
1 reviews
over 4 years ago
5 out of 5 stars

Got my order in less time than…

Got my order in less time than projected and it was all hot and perfect ! It was wonderful!

Helpful?
over 4 years ago
5 out of 5 stars

Wings

Service was great. Delivery was ahead of schedule. Food stayed hot during entire meal. Thx.

Helpful?

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