Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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over 4 years ago
1 out of 5 stars

Food is late

Food is late, the tracker does not update, and customer service is not respond

Helpful?
over 4 years ago
5 out of 5 stars

Very good

Very good, great service and food was fresh !! The delivery girl was very nice and friendly!

Helpful?
Lebecca Davis
Lebecca Davis
1 reviews
over 4 years ago
4 out of 5 stars

Speed of delivery varies

Speed of delivery varies. The food quality from Little Italy on Ambler has been great. Love the pizza and the spaghetti.

Helpful?
over 4 years ago
5 out of 5 stars

Good food, got here fast, despite weathet

Food came quickly, despite a horrible thunderstorm..nice and hot, too. Did not see the driver, but whoever it was, did a good job! The burgers were great, too!

Helpful?
over 4 years ago
5 out of 5 stars

Fast and convenient

Fast and convenient! Driver was courteous and nice!

Helpful?
over 4 years ago
5 out of 5 stars

Fast

Fast, efficient, correct order. Very pleased.

Helpful?
Kris
Kris
1 reviews
over 4 years ago
1 out of 5 stars

Terrible in Tallahassee

Terrible in Tallahassee. From BJs- 30 minutes late. The appointed driver was not driving - who’s responsible here? Is anyone watching? And this is what I have gotten twice from BS: “Due to no activity, we have closed this conversation. If you want to chat again, please start a new one.” We’re done

Helpful?
Lambough
Lambough
1 reviews
over 4 years ago
5 out of 5 stars

Good delivery time

Good delivery time for a Saturday on the Northside!

Helpful?
Donna Negrich
Donna Negrich
1 reviews
over 4 years ago
5 out of 5 stars

Delivery was great

We had Bob Evans for lunch today The restaurant is about 12 miles away. Driver brought our lunch and was very friendly and courteous. I am sorry I did not get his name but he is a great employee. Food still hot and we enjoyed it. Thanks

Helpful?
over 4 years ago
5 out of 5 stars

Driver Amber G

Driver Amber G. is THE BEST! She’s been delivering my orders since April & she always keeps informed of when she picks up my order, when she is on the way, any traffic delays, etc. Excellent communication!!! My food is always packed well, never leaking, always handled with care & arrives hot! Thank you Amber!

Helpful?
Aly Mason
Aly Mason
1 reviews
over 4 years ago
1 out of 5 stars

I had a fraudulent charge on my…

I had a fraudulent charge on my account. I was told that I would receive a refund from them and never got it. I have everything documented and was lied to consistently. It's been well over a week and they don't seem to want to help anymore. They said they stopped doing refunds on their end on the 23th of July, but promised me they would have a refund for me. Terrible service.

Helpful?
Yuta Osmakova
Yuta Osmakova
1 reviews
over 4 years ago
1 out of 5 stars

For the last 10 orders or so I have had…

For the last 10 orders or so I have had the same issues with over delayed orders. I pay almost 40% in the taxes and fees and still get my orders late constantly. I think that’s a bit ridiculous.

Helpful?
Tanya
Tanya
1 reviews
over 4 years ago
3 out of 5 stars

Multiple issues with dispatch

Drivers are very good. Dispatch, on the other hand, has caused many issues delaying or even cancelling orders multiple times and always blaming the restaurants. Mistakes are expected and forgiving, but honesty should be an important priority with customer relations.

Helpful?
over 4 years ago
5 out of 5 stars

Fast delivery by a very pleasant driver.

Fast delivery by a very pleasant driver.

Helpful?
over 4 years ago
5 out of 5 stars

Ordered from Cocina Latina

Ordered from Cocina Latina. Bitesquad driver arrived early, full smiles and very polite. Bitesquad did a fantastic job. However, Cocina Latina was below par. My shrimp entree had one singular shrimp and the chimichanga was more comparable to a soggy burrito. I will continue to use Bitesquad but will avoid Cocina Latina until further notice.

Helpful?
over 4 years ago
5 out of 5 stars

Going on three years now thanks to…

Going on three years now thanks to Covid. Worth every dime.

Helpful?
Jonathan Todd
Jonathan Todd
1 reviews
over 4 years ago
5 out of 5 stars

Fantastic Flavor and Attention to Personal Requests

Fantastic flavor and attention by the restaurant to our special instructions. This is Maui's best Thai, hands down. Nothing even close. Highly recommended. Jonathan and Ruth!

Helpful?
over 4 years ago
5 out of 5 stars

3rd time

3rd time. All 3 times were great. Love the lime rice.

Helpful?
over 4 years ago
5 out of 5 stars

Never once had an issue since I started…

Never once had an issue since I started using them. Always on time or early. Even if they were ever late it wouldn't be an issue cause I don't get a lunch break, so I just eat in between customers

Helpful?
Crimson Tide
Crimson Tide
1 reviews
over 4 years ago
1 out of 5 stars

Terrible place to work

Terrible place to work. You drive miles to deliver only to be met by a dog. Most of the people that order from them leave there dog out loose to rome. Avoid this place not worth your gas or are you a dog catcher

Helpful?

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