Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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DT McNelis
DT McNelis
1 reviews
about 4 years ago
1 out of 5 stars

Not Happy with BiteSquad

Bite Squad's contact and refund policies are complete trash. No phone number to reach out to. Live chat support is a worthless joke as they try to end the chat before you can reply, ask question that you just answered 3 replies prior. Refund policy is comical, $4.22 credit to my Bite Squad account on a $27 order that was half messed up/missing. Like I will trust you again and use that $4.22 credit, but that is what Bite Squad is hoping will happen so they never have to pay back a nickel on their lousy, ethical lacking business. Last year several of my orders through Bite Squad were always missing something and support was terrible, so I stopped using you. Tried again this time because I must be some glutton for punishment.

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Dan Basaldua
Dan Basaldua
1 reviews
about 4 years ago
1 out of 5 stars

Everytime l order from bite squad my…

Everytime l order from bite squad my food is late like 2 hours late l tried to cancel my order they wouldn’t let me after 2 hours waiting on my food the food is not even sealed like Uber eats so l can assure my food hasn’t been tampered with just really poor customer service

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Lorna Loebl
Lorna Loebl
1 reviews
about 4 years ago
5 out of 5 stars

I want to thank John for following the…

I want to thank John for following the instructions that were given and appreciate that the food was not cold as there have been instances where the driver's don't follow the instructions and the food was cold and unappetizing.

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about 4 years ago
5 out of 5 stars

Friendly driver arrived early

Friendly driver arrived early, food was good and hot. What more could you ask for?

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about 4 years ago
5 out of 5 stars

Porsha was awesome

Porsha was awesome! She’s delivered twice to me and had great personality and was really friendly!

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Joanne Lyth
Joanne Lyth
1 reviews
about 4 years ago
1 out of 5 stars

Delivery time kept getting pushed out…

Delivery time kept getting pushed out and your gps online makes it look a lot worse than it will actually be??? My order was half an hour late but the gps made it looks like we’ll over an hour The delivery driver said he gets comments about this all the time

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about 4 years ago
2 out of 5 stars

The driver was wonderful when he…

The driver was wonderful when he finally arrived. It took over 45 minutes to get two drinks. I even increased the tip for the small order.

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about 4 years ago
5 out of 5 stars

Pig & Chick is always an excellent…

Pig & Chick is always an excellent choice. The driver wasted no time getting my order picked up and to my door. Food was hot when I got it. Good job everyone.

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Janice Kilby
Janice Kilby
1 reviews
about 4 years ago
3 out of 5 stars

I had asked for extra butter and 3…

I had asked for extra butter and 3 large diet drinks and didn’t get either

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Cindy
Cindy
1 reviews
about 4 years ago
1 out of 5 stars

Driver was great

Driver was great, but Bite Squad, not so great! I tried to use a promo code that I had received in an email, and the system stated that it had already been used. If you look at my history, you will see that I have not ordered in quite some time, so it was not used! If you are not going to honor a promo code, do not offer them!

Helpful?
Patty Moran
Patty Moran
1 reviews
about 4 years ago
5 out of 5 stars

The driver was on time and very…

The driver was on time and very pleasant and polite. He did a great job.

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about 4 years ago
5 out of 5 stars

Very good food!

Very good food!

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Matt Shea
Matt Shea
1 reviews
about 4 years ago
5 out of 5 stars

5 stars on this driver a+

Great Attitude and on time

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Amber Taylor
Amber Taylor
1 reviews
about 4 years ago
5 out of 5 stars

Great!

She was super nice! Got here on time!

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Sue R
Sue R
1 reviews
about 4 years ago
5 out of 5 stars

Good quality restaurants and very…

Good quality restaurants and very friendly driver! Like the focus on local restaurants instead of large national chains.

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about 4 years ago
5 out of 5 stars

Driver Michael was spectacular

Driver Michael was spectacular! Food was delivered before expected time and was hot! When I opened door he greeted me with the biggest smile wearing his green Bite Squad hat. What a polite genuine gentleman! You can tell he takes pride in his work. Great customer service. Bite Squad is lucky to have such a wonderful employee!

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Maureen Wood
Maureen Wood
1 reviews
about 4 years ago
5 out of 5 stars

My Driver was wonderful!

My Driver, Paulette, was considerate and stayed in constant communication with me. She was personable and kind and addressed me by name. She told me to have a “blessed day.” I appreciated her very much.

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Rod
Rod
1 reviews
about 4 years ago
4 out of 5 stars

My order came fast and was pleased …

My order came fast and was pleased that most of my problems were addrest but still have missing restaurants that i usually from not in selection...

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TeriK
TeriK
1 reviews
about 4 years ago
5 out of 5 stars

Just do it!!

It was easy to order, my food arrived on time, and was so delicious!! The driver was very friendly and courteous!! Definitely doing this again!!!

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Trinity Tyler
Trinity Tyler
1 reviews
about 4 years ago
5 out of 5 stars

I love ordering food from bite squad…

I love ordering food from bite squad but I wish they had more restaurants on here for my hometown of Trumann,Arkansas.

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