Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Jme Redmond
Jme Redmond
1 reviews
over 4 years ago
5 out of 5 stars

My driver was Awesome

My driver was Awesome! He was even kind enough to help me find/get my dog from under his car. My experience was great, accurate, convenient and fast. ( thanks for picking up our family’s favorite- Mexico Chiq )

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learn farm
learn farm
1 reviews
over 4 years ago
1 out of 5 stars

horrible rude driver.. rude customer service.

Picked up order went to another town to get someone elses order dropped theirs off first had it for nearly and hour in the car. Had a car full of people refused to get out of the car. AnnaMarie H. hispanic female driver. Service rep was as rude as the driver. This will be reposted to other review sources.

Helpful?
over 4 years ago
5 out of 5 stars

Food was on time and everything was…

Food was on time and everything was there. And the driver was very polite

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over 4 years ago
1 out of 5 stars

They have not stopped charging me…

They have not stopped charging me Unlimited, after 2 years of requesting cancellation. I will have to block them now from my bank.

Helpful?
Frank Plummer
Frank Plummer
1 reviews
over 4 years ago
5 out of 5 stars

We love Bite Squad

We love Bite Squad! It’s simple to order and delivery is fast. If we ever do have an issue, they handle it quickly and professionally. We’ve tried at least five different food delivery services but Bite Squad is easily our favorite!

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Mel
Mel
1 reviews
over 4 years ago
5 out of 5 stars

Great service always & call immediately…

Great service always & call immediately if restaurant is out of anything. Absolutely the best food delivery service in Tallahassee, FL.

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Ed A
Ed A
1 reviews
over 4 years ago
5 out of 5 stars

Received a text shortly before delivery…

Received a text shortly before delivery made. Nice and friendly service. Excellent.

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Diana
Diana
1 reviews
over 4 years ago
5 out of 5 stars

Our driver is named Mark and he was…

Our driver is named Mark and he was very friendly and courteous! Which is UNUSUAL!! Hope we get him every time!!

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Kim Mathis
Kim Mathis
1 reviews
over 4 years ago
5 out of 5 stars

It was Britany’s first day

It was Britany’s first day, and she nailed it. My place is hard to find for a seasoned driver! My food was from Chepe’s, and it was supremely good. Buttercup, my kitty, enjoyed the chicken chimichanga as much as I did. She loves the shredded chicken.

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over 4 years ago
5 out of 5 stars

The food from AC’s in Hernando

The food from AC’s in Hernando, was excellent. Delivered hot! Love bite squad teaming with great restaurants!

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over 4 years ago
5 out of 5 stars

Great!

This was my first time eating here and I will honestly say it was the best chicken pita I’ve ever had. The quality was so good and fresh, I only wish you had a large size!

Helpful?
over 4 years ago
5 out of 5 stars

Food was good

Food was good. I believe the app should communicate more once the order is placed and have a locator and continual text messages until the order is delivered. The driver was great

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over 4 years ago
5 out of 5 stars

Great service! Luv it

Great service!

Helpful?
Kat
Kat
1 reviews
over 4 years ago
1 out of 5 stars

Horrible drivers. Bad customer service reps.

It is Aug 17, 2021. This is the 3rd time since Aug 5 that my food has been late. This time it has been an hour and 15 mins and still no food. I can only imagine what the food will be like. At this point I am giving up and ordering from another company. Yesterdays food was soggy and cold. Aug 5 food was lukewarm and less than desirable. If I could give them a ZERO I would.

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Linda Feldt
Linda Feldt
1 reviews
over 4 years ago
5 out of 5 stars

Great first experience with bite squad

Great first experience with bite squad. Thanks so much!

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J Watson
J Watson
1 reviews
over 4 years ago
5 out of 5 stars

Driver was great

Driver was great. Food was Awesome

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Joey C
Joey C
1 reviews
over 4 years ago
1 out of 5 stars

I spent 67 dollars on food four my…

I spent 67 dollars on food four my family of 4. After the order was delsyed an extra hour, the food arrived. There were no drinks, only one kids meal out of two andthe wrong salad. Customer support wasn't helpful in anything other than refunding me for the missing kids meal and were not willing to deliver another plate. I find this to be outrageous. It was a waste of money and time and honestly disappointing when your kids have to share their already small meal. I wouldnt recommend this service to anybody. Ive been told by drivers that they dont even worry about the drinks because they jus get refunded anyway. Thats no way to do business.

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Kayla
Kayla
1 reviews
over 4 years ago
5 out of 5 stars

Driver was great!

Driver was great!

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Nirk Nowitzki
Nirk Nowitzki
1 reviews
over 4 years ago
5 out of 5 stars

I love this app

I love this app. So much better than doordash and Uber eats! Plus I saved a bunch of money

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Pang Vue
Pang Vue
1 reviews
over 4 years ago
5 out of 5 stars

It was my first time using bitesquad…

It was my first time using bitesquad and had a phenomenal experience with our delivery personal. He was very friendly, professional and delivered earlier than expected. Great service!!

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