Fast and ease of use
Fast and ease of use

Be Wiser Insurance is a UK-based insurance provider that offers a range of insurance products, including car, home, and travel insurance. The company aims to provide competitive quotes and tailored coverage options to meet the diverse needs of individuals and families. By leveraging technology, Be Wiser Insurance simplifies the insurance purchasing process, allowing customers to compare various policies and make informed decisions. Targeting both personal and commercial clients, Be Wiser Insurance focuses on delivering high-quality customer service while ensuring a seamless experience for policyholders. The company is committed to helping customers find the right insurance solutions that fit their specific requirements. With a user-friendly online platform, Be Wiser Insurance continues to enhance its offerings to cater to a growing market of insurance seekers in the UK.
Be Wiser Insurance receives high praise for its user-friendly website and excellent customer service, with many reviewers highlighting the ease of obtaining insurance online. Customers appreciate the competitive pricing and straightforward processes, often noting that they can manage their policies without needing to speak to anyone.
However, some consumers express frustration over unexpected fees, such as a £71 charge for a brief cancellation, and report difficulties with customer service, including long wait times and unhelpful responses. While the majority of feedback is positive, with many recommending the service for its simplicity and good deals, the negative experiences regarding communication and fees indicate areas for improvement. Overall, Be Wiser Insurance is viewed favorably, but there are notable concerns that potential customers should consider.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent service at a very competitive price”
“Had to cancel due to misunderstanding, got stung with £71 charge for 12 hours of cover, operator was in South Africa...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Be Wiser Insurance is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 4.1).
60 reviews of Be Wiser Insurance. Filter by what matters to you.
Over a year ago
Straight forward to do on a Sunday. No need to speak to anyone.
Over a year ago
Excellent service at a very competitive price. Be wiser: insure with Be Wiser.
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Excellent service
Straight forward to do on a Sunday. No need to speak to anyone.
Excellent service at a very competitive price. Be wiser: insure with Be Wiser.
Had to cancel due to misunderstanding, got stung with £71 charge for 12 hours of cover, operator was in South Africa and was like speaking to a robot, will NEVER use again, disgraceful, greedy company, particularly in cost of living crisis !!
Easy to use website. Good response time to changes and information.
Website so easy to use.
Cheapest by far for my GL1500. I won't be doing lots of mileage on it, it's a 91 but still like to get out and about on it. The benefits of being 62, cheaper than a night out with the boys. Thanks. Gee.
It is such a simple process to get insurance through Bewise, fill out a form online and that's its, I already had my van insured through Bewise and adding a new policy to my account in the online portal couldn't of been easier, when you have a busy life like mine you need companies like Bewise to take some of the stress out of what can sometimes be a real headache
The on line pricing was easy to follow and use. The rate given was very competitive
The company was easy to deal with and the agent that helped me was excellent and explained everything to me.
Excellent service very easy to sort
An exceptional member of staff helped me to resolve a problem with patience and understanding
Straight forward very helpful quick to set up and get sorted would recommend
I obtained what I wanted insurance for my motorcycle but the call took 38minutes far too long. Repeating questions I had answered on the application
I upgraded my car a couple of week ago. Prior to upgrading my car, I contacted Bewiser to tell them the new details for my car. I was told that I would have to pay an additional £400 (approx) for the remainder of the year. I said that this was too much, considering my insurance total for my previous car was just over £190 for the year. The lady I spoke to said she would generate a new quote which came to just over £1400 for the year. I respectfully declined and paid whatever fee was outstanding. I then secured car insurance with another company which was around the £350 mark for the entire year. As I had paid the outstanding fee, I cancelled my direct debit. I was not told to leave the direct debit in situ as I was left to believe that I had paid the cancellation fee and existing amount. I thought it was all sorted, however... I then received an email and a letter from close brothers saying that my account is in arrears by £41.11. I had paid this fee already. This included a late payment fee of £25. I phoned close brothers on the 9th of September who told me to ignore the letter as this was sent before I had paid. Apparently, the direct debit was already 'in cycle' but this was never conveyed to me when I paid the amount due and cancellation fee. At that point I thought it had all been sorted, however... Today, I received a letter from Bewiser saying "sorry, we will miss you." and said that I have to pay a cancellation fee. The outstanding balance is now £271.75 which includes a £55 fee to cancel my policy. It then went to say that I have made a payment on cancellation of just over £60, and it said "we have refunded (a few spaces with no words in) "for your" (space) finished with a full stop. This makes absolutely no sense to me whatsoever. So in summary, I changed my car, got a new quote, it was too much, so I cancelled. Bewiser and Close brothers are both after fees from me, which they are not due, with the most recent cancellation fee being nearly £100 more than my annual cost for car insurance. I've tried to make this review as objective as possible. I will be complaining through the official channels Edit: official referral completed and will be posted out recorded delivery tomorrow. Reply to response: my complaint isn't really about the hike in cost, it's more to do with the letters demanding money after I settled my account!
I did it online as I could not get anyone to answer the phone
Be Wiser Insurance is a UK-based insurance provider that offers a range of insurance products, including car, home, and travel insurance. The company aims to provide competitive quotes and tailored coverage options to meet the diverse needs of individuals and families. By leveraging technology, Be Wiser Insurance simplifies the insurance purchasing process, allowing customers to compare various policies and make informed decisions. Targeting both personal and commercial clients, Be Wiser Insurance focuses on delivering high-quality customer service while ensuring a seamless experience for policyholders. The company is committed to helping customers find the right insurance solutions that fit their specific requirements. With a user-friendly online platform, Be Wiser Insurance continues to enhance its offerings to cater to a growing market of insurance seekers in the UK.
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