Pathetic service //////
Pathetic service ////// Horrible service //////

Balaji Courier & Cargo, operating under the domain www.balajicourier.com, is an international courier service based in Delhi, India. The company specializes in providing fast and reliable shipping solutions for both domestic and international destinations. With a wide network that covers various states in India and numerous countries worldwide, Balaji Courier & Cargo aims to facilitate seamless logistics for individuals and businesses seeking efficient courier services. The company caters to a diverse clientele, including personal customers, small businesses, and large enterprises, looking to send parcels and documents across international borders. Their services include shipment tracking and timely delivery, ensuring that customers can monitor the status of their consignments throughout the shipping process. Balaji Courier & Cargo focuses on delivering quality service, making it a suitable choice for anyone in need of dependable courier solutions.
Balaji Courier & Cargo receives mixed feedback from customers, reflecting both commendable service and significant issues. Many reviewers praise the company for its excellent international delivery and helpful staff, highlighting timely deliveries and good packing.
Positive experiences often mention the professionalism of employees, with some customers expressing satisfaction with their overall service. However, a substantial number of complaints focus on poor customer support and issues with parcel tracking, with several customers reporting lost or damaged shipments. Instances of delayed deliveries and lack of communication are also common grievances, leading to frustration among users. Overall, while some customers have had positive experiences, the negative reviews regarding service reliability and customer care are concerning.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 44 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 1.0 | 1 |
| Jul 24 | 3.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 44 most recent reviews.
“Recently I sent a parcel from Jayanagar, Bangalore to my daughter studying at Edinburgh,Scotland”
“The Collection team Collect the GST amount but they are not giving the GST Bill, Poor Customer Care Support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.8 out of 5 (good) | 3.3 out of 5 (fair) | — | 44 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 23 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 13 |
Bottom line: Balaji Courier & Cargo - India is #4 of 4 on overall rating in this group. On value, Smile Cargo scores higher (4.5 vs 3.3).
44 reviews of Balaji Courier & Cargo - India. Filter by what matters to you.
I deal with balaji courier with mr Sujit this very responsible person but time commitment is very not responsible always deliver my courier late some garment missing this time.
Worst services, took the service for 22 kg from bangalore to USA. They destroyed everything in the box. And I din get the parcel on time and it took 24 days to come and they told me on call will send u by 10 days Worst worst courier services eve
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Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 36% are 1–2★.
Balaji Courier & Cargo, operating under the domain www.balajicourier.com, is an international courier service based in Delhi, India. The company specializes in providing fast and reliable shipping solutions for both domestic and international destinations. With a wide network that covers various states in India and numerous countries worldwide, Balaji Courier & Cargo aims to facilitate seamless logistics for individuals and businesses seeking efficient courier services. The company caters to a diverse clientele, including personal customers, small businesses, and large enterprises, looking to send parcels and documents across international borders. Their services include shipment tracking and timely delivery, ensuring that customers can monitor the status of their consignments throughout the shipping process. Balaji Courier & Cargo focuses on delivering quality service, making it a suitable choice for anyone in need of dependable courier solutions.
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