Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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HB
I want to heavily recommend using Audley

I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.

J
A bucket list trip to Canada

We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !

J
We have just booked our dream holiday…

We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.

LG
Let’s get started on trip three…

This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!

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Showing 841 - 850 of 996 reviews
PG
5 out of 5 stars

We have just returned from a two month…

We have just returned from a two month trip to Australia organized by Jindy...........She was super efficient and dealt with our needs and preferences superbly Would have no hesitation in recommending Audley in future

Date of experience: March 5, 2024

CE
5 out of 5 stars

Caroline Revnell at Audley did a great…

Caroline Revnell at Audley did a great job for our trip to Argentina-Antarctica-Iguazu Falls. Helped us choose just the right ship for us for our Antarctic cruise (Ocean Victory) and great guides in Buenos Aires, Ushuaia and Iguazu. The hotel in Iguazu (Belmond de Cataratas) was superb. Their local appointed agents were also extremely helpful, especially as there was a 24 hour air strike in Argentina while we were there!

Date of experience: March 4, 2024

WM
5 out of 5 stars

Our trip to Vietnam / Cambodia was…

Our trip to Vietnam / Cambodia was discussed in advance and the success of the holiday was in no small part due to Audley fully understanding the sort of people we are and what we hoped to achieve on the journey. The attention to detail, organisational skills and knowledge of the locations coupled with superb choice of local guides , drivers, hotels and excursions combined to provide us with an experience which surpassed our expectations and will live long in the memory

Date of experience: March 4, 2024

JH
1 out of 5 stars

Big disappointment …

We thought we had a tailored made holiday to Costa Rica which cost nearly £8,000. The one thing we requested was the Cloud walk above the Cloud Forest. We went to a cloud forest park with no tram trek or above the forest walk.there were hardly any animals and a guide who just wanted to get away lasted 1.30 hours. We asked for lots of swimming places but in Monteverde area for 3 days no pool no sea. Also Hotel at the top of a very steep hill which was very hard going for two pensioners. We then ended up in a rainforest again no pool but there is sea. This was suppose to be a holiday of a lifetime but I’ve been near to tears a couple of times. Audley have been in contact and have offered compensation for which we are grateful. They have listened so hopefully future travellers won’t face the same as us.

Date of experience: March 4, 2024

S
5 out of 5 stars

We dealt with Charlotte Callin the…

We dealt with Charlotte Callin the Malaysia and Borneo specialist. She was very professional and not pushy at all when we were considering booking our Malaysia trip. When we booked, she answered every query quickly and readjusted all our travel plans by a day at our request which was probably a lot of work. She arranged 2 video calls to discuss last minute arrangements and to answer all our queries. I would be more than happy to use this travel agency again as the standard of hotels were a very high level and all the arrangements were extremely well managed.

Date of experience: March 4, 2024

CH
5 out of 5 stars

Amazing organisation of honeymoon trip

Audley and our contact Barbara put together the most incredible trip. Barbara's organisation skills made everything run like a dream, and we couldn't have asked for a smoother experience. From the moment we touched down to the second we reluctantly left, every detail was taken care of, we really really appreciated Barbara's and Audley's help in making this trip the best time of our lives. Barbara's expertise, dedication, and genuine care made all the difference, and we wouldn't hesitate to recommend Audley to anyone we know planning a special trip.

Date of experience: March 4, 2024

PC
5 out of 5 stars

First Class Service

The consultant at Audley was excellent. Not only did she respond quickly with a potential routing for our Malaysian trip but she also had it nailed down with a couple of days. And, to put the Cherry on the cake, she secured us extra legroom seats on all our flights at a very reasonable price.

Date of experience: March 4, 2024

CM
5 out of 5 stars

Tailored made holiday to Thailand

Tailored made holiday to Thailand was all I could have wished for. I contacted Audley in June 2023 and was put in touch with Dan Pullen. Dan had a number of years of experience with Thailand and was only to pleased to help me put together my holiday to celebrate my 60th Birthday. A dream of mine to visit the rescued Elephants in Thailand was made real, we incorporated a few days in Bangkok for some sight seeing hand stayed in a lovely boutique hotel. Then travelled to Kanchanaburi and stayed at the beautiful Oriental Kwai. Fantastic accommodation, magnificent surroundings right by the River Kwai. Two days spent with the lovely Elephants, an absolute delight loved every minute of it one day would not have sufficed for me and I think Dan picked up on this and I was really pleased we had more time here. We then travelled to Ko Samet and took a speed boat to 'Paradee'. This was paradise! Beautiful location, accommodation and staff were lovely, food amazing could not have asked for anything more for the final leg of our journey. Dan took on board what I was looking for and really delivered thank you it was a holiday of a lifetime and I am very grateful to have had the chance to have done it. Would definitely recommend and re-sue Audley Travel again. Carmel & Toni

Date of experience: March 4, 2024

MH
5 out of 5 stars

Excellent Bespoke Holiday

We have just had a fantastic 3 week holiday to Australia. Audleys Australian specialist Jindy Sangha put together an experience which incorporated everything we asked for. From start to finish everything went so smoothly, from the 5 internal flights organised to the fabulous accommodation. The trips and experiences organised were amazing. Snorkelling on The Great Barrier Reef is something we will never forget. The time spent in each location was perfect ending the holiday with time to relax and chill was amazing. Highly recommend Audley as a holiday specialist and we couldn’t have asked for a better Australia Country specialist in Jindy .

Date of experience: March 3, 2024

DW
5 out of 5 stars

Holiday in Thailand

At the airport after an amazing holiday organised by Shannon at audley. She was so good and kept us calm when we were worried about a couple of things and changed our hotel for us - last minute. Our first week in Chaing Mai was amazing - brilliant hotel and the trips she organised for us were made for us - she really delved in to our likes. The second week we were in paradise - Pimalai on Koh Lanta. Again we told Shannon what we want from a hotel for a relaxing beach break and she picked the perfect hotel for us. A big thanks to Shannon and Audley

Date of experience: March 3, 2024

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