Review summary

Audley Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

HB
I want to heavily recommend using Audley

I want to heavily recommend using Audley Travel. My step-father and I used their service for a trip to New Zealand and neither of us could commend this company enough. We were connected with a great women, Keila, who was so incredibly insightful and helpful in our planning. It was extremely comforting knowing that our trip was in the hands of someone so bright. Everything worked out perfectly for us. The trip ended up being my favorite trip of my life because of her help. My step-dad texted me a couple of days ago about the trip and he was so grateful. He was still in awe a week after we returned home. Anyways, I loved the trip that Audley gave us and all of the insights that helped us along the way.

J
A bucket list trip to Canada

We contacted Zac last year to enquire about a trip to Canada . We had teams/zoom discussions to share ideas about what we would like to do . Zac listened to us and got it spot on! Zac created our itinerary, which included a detailed step by step guide to where to be when … absolutely brilliant , thank you Zac, everything was just perfect !

J
We have just booked our dream holiday…

We have just booked our dream holiday to visit Alaska, take the Rocky Mountaineer train and do a cruise. Leo has been amazing as a travel advisor and has expert knowledge in this field to guide us and has taken lots of time to tailor our trip to ensure we have the best experience. The itinerary looks incredible ... I felt he genuinely cares in making sure he helps to create our trip of a lifetime! We can't wait to go next year and would highly recommend Audley Travel and Leo for the Canada region.

LG
Let’s get started on trip three…

This is our second time using Audley to help us navigate a wonderful vacation. Last year we enjoyed Canada, this year we tipped our toes into Europe, and headed to Ireland! Lydia was exceptional! We have two older girls and are an active family who loves to enjoy the outside and dine! She helped us balance both of those requests seamlessly. We kayaked by castles, walked the Cliffs of Moher, walked to waterfalls, biked through Dublin, and never stopped smiling at the beauty around us! Once we were ready to relax we had reservations for dinner and each place was unique and delicious! Thank you Lydia for helping to make our dream holiday a reality!

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All reviews

1,000 total β€’ Write a review

Showing 831 - 840 of 996 reviews
MC
5 out of 5 stars

Thank you

We were very impressed with the service we received from Shannon ..there are a big group of us all pulling in different directions and she navigated it all with any stress …and I just want to say thank you .

Date of experience: March 9, 2024

KJ
5 out of 5 stars

A truly exceptional holiday experience

Audley provided exceptional service from the very start. The whole experience in Malaysia and Singapore was way beyond expectations and the planning and interpretation of our requirements was spot on.

Date of experience: March 9, 2024

S
5 out of 5 stars

Brilliant holiday to South Africa

We were recommended to use Audley Travel for our holiday to South Africa and we were certainly not disappointed. From first contact with Andy Freeman we had confidence in his expert knowledge of the country that he would put together a great itinerary. We were impressed with his attention to detail, friendly nature and support right until we returned home. Audley Travel organised a virtual pre-departure event for anyone travelling to SA. This was well organised and answered most of the questions we had. We will definitely use Audley Travel again and happily recommend.

Date of experience: March 9, 2024

MP
5 out of 5 stars

The superb service Audley provides is both personal and professional

The service Audley provide is the best we have received. Every detail is taken care of and nothing is too much trouble. Shannon has been brilliant.

Date of experience: March 9, 2024

C
5 out of 5 stars

First class Audley experience

We recently travelled to several countries within South America to celebrate our 25th Wedding Anniversary. The advice and service we received from Nick at Audley, and from the partner companies they use, was excellent. We had an amazing trip and made wonderful memories. Thank you Audley!

Date of experience: March 9, 2024

N
1 out of 5 stars

Incredible Mistreatment on Solaris/San Jacinto β€œCruise” to Galapagos: February 26 to March 4, 2024

My husband and I paid dearly (more than $16,000) for Audley Travel to book/arrange for us a once-in-a-lifetime trip to the Galapagos. We expected excellence. We received the opposite. Here is the cautionary tale about Audley (the center of greed) and the half-wit thugs who ran the boat. Let it serve as a warning to others to never use Audley for anything and to never arrange any excursion of any length with San Jacinto/Solaris if you care about quality and the kindness or competence of the boat crew.

Date of experience: March 8, 2024

TR
5 out of 5 stars

11 out of 10

After much research, I opted for Audley to book my Masaai Mara safari. I travelled last September and it was the most amazing, life changing trip I have had so far. Ben who put together my itinerary, was extremely knowledgeable and patient and I can honestly say, my time in Kenya was perfectly planned and I cannot fault it. I cannot wait to book my next Audley adventure.

Date of experience: March 8, 2024

KH
5 out of 5 stars

Fabulous personalised holiday in Caribbean.

Audley listens to customers to understand the type of holiday required taking into consideration age and budget. Audley organised an Amazing Caribbean trip including 2 islands and the sailing ship Royal Clipper. Great hotel recommendations and perfectly organised transfers.

Date of experience: March 7, 2024

L
5 out of 5 stars

Excellent Service

We recently returned from a 3 week holiday to Australia with a stopover in Singapore on the way home. Jindy at Audley Travel couldn't have been more helpful in making arrangements and bookings. Whilst in Australia we had to reach out to a local representative and they were also very helpful. We would have no hesitation in recommending Audley Travel.

Date of experience: March 7, 2024

LM
5 out of 5 stars

Audley Travel exceeded our expectations to Malaysia

Our 2 week holiday to Malaysia was very well organised and professionally delivered. Excellent guides with good local knowledge , choice of hotels met and exceeded our expectations . If there was a problem it was dealt with speedily & efficiently as there was always someone available only a phone call away to offer assistance. We felt very well looked after and would not hesitate to recommend Charlotte Callin@Audley Travel if one is thinking of touring Malaysia. Thank you again for putting together a wonderful trip!

Date of experience: March 6, 2024

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