Great company
Great company I have had my 18th century completely refurbished and the whole experience went like clock work. They are very professional and work to great time scales.
Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
Aspect Group Services receives overwhelmingly positive feedback from customers, highlighting their superb customer service and high-quality workmanship. Reviewers frequently commend the friendly and efficient teams, particularly praising individuals like Emma and Kevin for their professionalism during installations, such as EV chargers and roofing projects.
Many express satisfaction with the timely completion of work and the neatness of the installations. However, a few customers report issues, including complaints about mess left behind and instances of poor workmanship, with one reviewer describing a "bodge it and run" experience that resulted in damage to their property. Despite these criticisms, the majority of reviews reflect a strong sentiment of appreciation for the company's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 86 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2023.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 5.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 86 most recent reviews.
“New EV charger fitted on time by friendly, efficient team”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | — | 86 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | 1.9 out of 5 (poor) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.0 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.1 out of 5 (fair) | 4.1 out of 5 (good) | +1% | 1,000 |
Bottom line: Aspect Group Services is #1 of 5 on overall rating in this group.
86 reviews of Aspect Group Services. Filter by what matters to you.
Great company I have had my 18th century completely refurbished and the whole experience went like clock work. They are very professional and work to great time scales.
Very happy with our new roof. Competitive price. Excellent standard of work from the scaffolders to the roofers considering they had to contend with the recent heatwave, would recommend to friends and family.
From start to finish Aspect kept us updated of all developments. All workmen, including the sub-contractors, were a pleasure to deal with. The quality of the workmanship was first class. Any problems identified during the works were rectified promptly. We feel confident our roof has been redone to a high standard and our surveyor was well satisfied with the job they had done. We wouldn't hesitate to recommend this company to anyone else.
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Called in early straight after the bank holiday when we noticed a leak from our ceiling. We had a call back immediately and someone with us by 9am that same day! Our roof has now been repaired all within a day. Amazing service, would definitely recommend!
Aspect Roofing Services saved our Bacon !!!! , after a complete Reroof from another company in Norwich , we found out that the whole job was a Bodge and subsequent surveys by Broadland District Council Inspectorate and a Surveyor said it all had to be done again !! . So who do you trust !!! , well after being recommended by our Surveyor , we chose Aspect Group Services and there Roofing Services as they are RCIS Approved . Right from the initial visit to survey the job , to the end result , we have been treated with such a calming wonderful firm who have been truly professional and there work is perfection !!! . No filth and Mess all kept to a minimum too !! But most of all the Perfect job . I would recommend this firm to anyone and only wish we had used them in the first place !! . Thankyou Aspect Roofing .
No problems, great set of lads, Kevin the supervisor very understanding in not using my garden for tiles and skips, within two days scaffolding was down, no complaints
Excellent profesional approach and attention to detail; tiles and gutters fixed. No need for scaffolding. The quote was for repairs and not more than I expected might be needed and better than I feared it might be. The roofer fixed minor problems (e.g. loose plaster) as he found them without cost which was greatly appreciated.
A really good job from beginning to end. I was looking for re-felting & battening my tiled roof, re-felting the flat roofs on extension and upper conversion (insulating and re-boarding) and replacing soffits (existing asbestos), fascia, and guttering etc. Also repointing the chimney stack. My initial enquiry was answered quickly, and a detailed survey was carried out. Aspect carried out a gas survey (heating system vents through roof), and took before and after readings. The gas guy marked the vent pipes to show any movements, and these were checked at the end of each day. They delivered a port-loo for the roofers. The work coincided with some extreme weather which held up progress, but even without the tiles in place, I had no leaks - they made sure that everything was secure. At the end of the work, it was inspected by the project manager, and a return visit to clear up any debris, and clean dust from windows etc was offered. Service was polite and professional.
The service we have received from Aspect Roofing is excellent. The project run completely to the agreed time schedules, and every arrangement was managed by the project team, we did not need to do anything ourselves. Our roof was re-felted and some remedial repairs were needed, we were informed of the extra work needed immediately and an estimate of the extra cost which was minimal. The quality of the workmanship is excellent and I would not hesitate to recommend the company.
We found Aspect Roofing to be a very professional organisation from the very beginning. All the staff were very helpful and courteous, ensuring health and safety was a top priority. Their work force were excellent and we would fully recommend Aspect Roofing to anyone. Thank you.
the company came out very quickly and sorted it for me, lots of damage to tiles and roof exposed,
Aspect have proved to be a very reliable supply chain partner with excellent levels of customer service James Horne Associate Gleave and Associates
Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
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