Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 622 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 2 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 3.8 | 11 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The clinic is of highest standard”
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 622 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Arpanu Medical is #3 of 5 on overall rating in this group.
500 reviews of Arpanu Medical. Filter by what matters to you.
I had an amazing experience with the hospital and thier staff Nora minty the dietician and post op nurse yasmine, they are still very much in touch with me everytime I need to get any further information from thier team they're brilliant and very responsive. I 100% believe it makes a big difference having the support once your back to your home town.
Whilst scary going on my own i was well looked after. 6 weeks post op and 2stone 9lb down. The lovely dieticians Amy, Minty,Nora and Yasmine have helped me so much and respond to questions promptly with great advice
Ich habe nach langer Internetsuche Arpanu Medical gefunden. Über WhatsApp und telefonisch wurden mir alle Infos mitgeteilt. Schon bald ging es los und ich war begeistert. Das Hotel, Krankenhaus und der Doctor sind erstklasse. Ein sehr freundlicher Arzt der sein Handwerk versteht. Es wurde alles perfekt von Arpanu organisiert. Von Begleitperson bis hin zum Dolmetscher usw. Ich bin nun 5 Wochen Post-Op und mehr als glücklich. Die Nachsorge ist auch super toll. Durch WhatsApp werde ich von den Ernährungsberaterinnen Amy und Minty sowie Post-OP Bahar in jeder neuen Phase begleitet. Bei Anliegen und Fragen sind Sie immer da und schicken mir tolle Rezepte. Vielen Dank an euch! Ich empfehle Arpanu Medical jedem weiter ❤️
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Best choice I ever made is to get my nose job with Arpanu team! Very professional and super organized! Special thank you for “John” he’s literally the best. Sweetest person ever.Never left my side, helps you with everything and makes you feel 100% comfortable. Can’t wait to get back🙏🏼💕
Dr. Serhan Derin and the team at Arpanu Medical (John, Poyraz and their incredible nurses and post-op consultants) are the most trusting, reassuring, and welcoming people I have ever met. From the moment my cousin and I enquired with Arpanu Medical, all the way from Australia, their hospitality was wonderful. Poyraz, our medical consultant, was always so responsive and reassuring when we communicated our questions and concerns. John, our field coordinator and translator, was amazing and so professional in his role that I began to feel more of a friend of his rather than just a patient in his care. Our pre & post-op nurses attended to our every need and were so gentle with us before, during, and after our surgeries. Our surgeon, Dr Serhan Derin, is so passionate and knowledgeable in his area of work. He knew exactly what work my nose needed to ensure the outcome was medically and cosmetically what I wanted and needed. He exceeded every expectation. I could not recommend Arpanu Medical enough, you are all amazing. I am beyond grateful for this whole experience. I can proudly say that I have a new family in Istanbul. We love you all and we will be back very soon ❤️
Amazing medical facility with state of the art technology. Super impressed with all the doctors/surgeons/staff and particularly our interpreter “John” who was simply exceptional from the moment we checked in till the we checked out! The medical advisors from Arpanumedical have been so knowledgeable and have strived to go above and beyond to ensure our needs were met. Before and aftercare was so professional!! Doku definitely leading the way forward!! Huge congratulations!!
Meine 3 Helferlein, Amy, Minty und Bahar, sind immer zur Stelle innerhalb von Minuten, wenn ich irgendetwas brauche. Das ist sehr wichtig für mich. Mein Dolmetscher Karun und mein Kontakt Alexey waren großartig. Alle waren immer sehr freundlich. Auch bei den Transfers und im Klinikum und im Hotel. Der Arzt war sehr freundlich und ich wurde ausgezeichnet betreut und operiert. Vielen Dank!
The nurses were very kind and checked on me everyday! John also helped me through all the process. He translated the conversation with the doctor and have very good English skills.
Ich werde sehr viel Unterstützt bei meinem neuen Lebens Anfang seit meiner op wird meine jede frage sofort beantwortet und alle sind sehr freundlich und hilfsbereit ich bin sehr glücklich das ich von so nette menschen beraten werden ich danke alle vielmals .
Ich hatte am 24.01.23 meine Schlauchmagen OP und ich kann nur dankbar sein! Eine spezielle danke möchte ich an Karun sagen er hat immer meine Fragen beantwortet wenn ich im Spital war. Und noch ein größtes Dankeschön an die Ernährungsberaterin Amy, die Ernährungsberaterin Minty und Post-OP Bahar. Danke vielmals ihr seid immer da für mich wenn ich etwas brauche💕
Amy Minty und Bahar sind meine Ernährungsberaterinnen. Sie begleiten mich nun seit 3 monaten durch meinen Altag. Durch sie konnte ich mein essverhalten steuern und mich besser in meinen körper fühlen. Sie machen Ihren Job echt einzigartig und sehr professionell. Ich würde jeden diese gruppe weiterempfehlen.
Great service from the beginning to the end from Bella, my interpreter who helped me with everything, good service and translation. A big thank you to Adam where my story started. He was very patient with me and answered every question that I had no matter the time during the day. A big thank you to wonderful Dr Ceyhun who’s a great surgeon and his great team who made a dream come true. I highly recommend Arphanu medical if you’ve decided to go threw with a life changing surgery❣️❣️❣️
Hallo, ich bedanke mich herzlich bei Bella. Vielen Dank für den Service den du leistest. Ich danke dir für die freundliche Führungen, man fühlt sich nicht allein gelassen auf alle Fragen wird immer eine Antwort gegeben. Ich staune wieviel Sprachen du beherrscht, alles liebe und gute weiterhin.
Dr Serhan is wonderful he must have blessed and magical hands. I had no pain and no bruising after surgery. He is a kind and caring doctor. Reason I had surgery was because I had some breathing difficulties and had an asymmetrical nose from a previous unsuccessful nose operation in Australia which I had many years ago. I searched for a good ENT specialist and found good reviews of Dr Serhan and chose him to fix my nose. I am so pleased with my new nose. As it heals and the swelling goes down, my nose looks better and better. At first I was concerned because the swelling made my nostrils asymmetrical and big. But you have to be patient until the swelling goes down then you'll see a symmetrical beautiful nose and one that functions well hopefully. I can already feel the passageway is clearer and hopefully by the time swelling goes down completely, should be able to breathe so much better. I can not thank Dr Serhan enough he is the best! John who was my interpreter was an absolute delight. He made the experience outstanding. He made sure he explained every detail to me clearly and was so kind, honest and helpful. He made me feel so welcome and reassured. John is a very valuable asset to Arpanu. Initially, I had other employees helping me but they were a bit disorganized and we had some misunderstandings. Then John came into the picture and turned everything around. The other employees can learn so much from John. Overall, great value for your money ..outstanding Dr Serhan. Outstanding support from John, amazing hospital suite, VIP transfers (can improve a little), organizing whole package can be improved. But what matters most the doctor, hospital, your hospital room and John's support are fabulous
Meine OP ist jetzt genau einen Monat her und was soll ich sagen? Ich würde es jederzeit wieder tun und bereue es, dass ich den Schritt nicht schon früher gewagt habe. Auch nach der OP ist die Betreuung einfach nur super. Man bekommt schnell Hilfe und Antworten wenn man eine Frage hat und wird super unterstützt durch Rezepte, Tipps und Lob. Ein großes Danke geht an Ernährungsberaterin Amy und Minty und an Post-OP Bahar!!!
Meine Op war am 12.01.2023 und heute ist diese genau einen Monat her. Die Op verlief dank Dr. Ceyhan Aydoĝan gut und das Krankenhauspersonal war sehr zuvorkommend. Vielen Dank dafür. Riesen Lob geht an meine Ernährungsberaterinnen Minty und Amy und natürlich an meine Post-Op Beraterin Bahar. Sie sind eine große Unterstützung und beantworten alle fragen sehr zeitnah. Im Großen und Ganzen war alles top und ich bin sehr zufrieden. VIELEN DANK FÜR ALLES!
Everything turned out the best way. Doctor did his work properly. And by the way he is very chill and relaxed. Answered 1 mln questions. Sometimes I repeated my questions because was a bit lost. But he answered them kindly and never hurried me. Guys interpreters are also very experienced and know most of the questions in advance, so there is no problem to communicate in English. After the surgery they give you a post-surgery nurse whose role is to support you in this tough period. She has certain schedule, so if you are panicking at night you should wait for her answer until the morning. And in the hotel nurses come every day to see you. But there’s one person who is always with you, she is your first contact there, from sales stage till the end, even after you left the country. When the post-surgical nurse has a day-off, this person answers. Her name is Zivile. During this journey she was the one who surprised me multiple times. From issues with driver and internet, to the night drama when I spoiled my nostril. And contacted a doctor late evening and comforted me. When you are at your most sensitive and vulnerable position you really appreciate when you meet real professionals. They are never rude to you although they could because you reach them at night, ask the same questions, ask multiple people the same. So I see this all as a well-organized process. They gave me enough of information about further treatment, no questions left. I would advice Dr. Serhan Derin and his team for rhinoplasty.
The medical team is excellent. Big shout out to everyone. From the first contact until now. If you are thinking of having surgery, arpanu is the best.
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions. Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
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