Arpanu Medical
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Everything turned out the best way
Everything turned out the best way. Doctor did his work properly. And by the way he is very chill and relaxed. Answered 1 mln questions. Sometimes I repeated my questions because was a bit lost. But he answered them kindly and never hurried me. Guys interpreters are also very experienced and know most of the questions in advance, so there is no problem to communicate in English. After the surgery they give you a post-surgery nurse whose role is to support you in this tough period. She has certain schedule, so if you are panicking at night you should wait for her answer until the morning. And in the hotel nurses come every day to see you. But there’s one person who is always with you, she is your first contact there, from sales stage till the end, even after you left the country. When the post-surgical nurse has a day-off, this person answers. Her name is Zivile. During this journey she was the one who surprised me multiple times. From issues with driver and internet, to the night drama when I spoiled my nostril. And contacted a doctor late evening and comforted me. When you are at your most sensitive and vulnerable position you really appreciate when you meet real professionals. They are never rude to you although they could because you reach them at night, ask the same questions, ask multiple people the same. So I see this all as a well-organized process. They gave me enough of information about further treatment, no questions left. I would advice Dr. Serhan Derin and his team for rhinoplasty.