Ancestry.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.
Review bombed, here is why. Originally I loved the service. However, I accidentally left a $70 subscription active. This...Read more
Thought the idea of this makes sense, once you actually start receiving information on your family tree it starts gettin...Read more
Rip off.....keep asking for more money.
Seemed like a canned analysis. Names popping up, however, are doors to be opened, questions to be answered. I have addi...Read more
Disappointing to say the least. Many of the "traits" are completely inaccurate. I was interested to see my origins so that was satisfying. Would not recommend anyone to spend the money on traits though, rather like rolling dice.
I have had a very hard time using your website. I couldn’t find out how to enter my parents, grandparents, and great grandparents. Then when I finally had a chance to enter my parents, I was cut off after I entered my father. Please make this easier to do.
Excellent experience
If I don’t register in membership, do I get any more results than my parents names???
I’m an older person . Don’t know how to open up the data. I wasted 100 dollars that I can’t afford
I've been using Ancestry about 15 years, and have done about 15 dna tests on all family members from my husband to my sister's entire family and everyone in between. In fact, my husband was one of the first free dna test subjects when it all started. Between the dna and available records on Ancestry I have been able to trace our family back to the 1600's. I use it everyday and pray one of my grandkids will take up where I leave off.
Great It was an easy process And ancestry kept me informed throughout the wait for the results I am now enjoying understanding them and doing more investigating
While AncestryDNA offers a polished interface and a large user base, I feel that i have to express serious concerns about the limited accuracy and regional blindness of its ethnicity estimates — especially for individuals with deep, layered ancestry in the Mediterranean, Near East, and Asia Minor. Despite my well-documented family roots in areas such as Asia Minor, a specific island in Greece, and the broader Eastern Mediterranean, the results I received were overly generalized and failed to capture the complexity of my heritage. Rich and historically significant populations like Levantines, Iranians, Armenians, Sephardic,and North Africans were entirely absent or collapsed into vague labels like “Greece & Albania” or “Aegean.” In stark contrast, third-party tools such as GEDmatch — as well as ethnicity interpretation engines on other platforms — identified clear genetic signals from Lebanon, Iran, Armenia, the Caucasus, Italy/Sicily, Maghreb, and even trace elements from South America. These findings not only matched documented family history, but offered a multi-layered view that Ancestry failed to even approximate. Frankly, for a service of this scale and reach, such lack of resolution and regional sensitivity is not satisfied, to say the least. It risks erasing centuries of migration, diaspora, and cultural identity in favor of an oversimplified, Western-centric narrative. At this time, I cannot recommend AncestryDNA to individuals with Mediterranean, Middle Eastern, or Anatolian ancestry who are seeking serious genealogical insight.
I thought it would let me know how many abortions i has
Not as accurate as 23&Me
Receiving info. In a timely manner. Haven't really had time to delve into this in depth yet, but excited to do so...
I thought I was going to like To do a d n a test Did one in twenty twenty one My account got messed up So I waited until now to do a new one With the new gmail With my birth name Not my married name So I can get my d n a back The boy was I ever wrong just Just wasted money doing a second test
You have not told me 1 single thing about my past, just posting fees and holding my info hostage im willing to pay but for what. Im still clueless about my roots.What do you with my dna if you dont tell me something ?
Excellent. Great to know
I got email that I can download my DNA data and can access with the code that i get through email and I havent got that email yet. even when I use my password it doesnt work.
I think everyone should go on this journey. I started it because I never knew my biological father. He married my mother and fathered 3 children under an assumed name. I found him, through Ancestry. This genealogy site is the best! As soon as I got my DNA results and linked it with my account, the messages from others with a DNA link to me started coming in. The first 2 within a couple of hours. Ancestry is top notch in their field. I now know where my ancestors are from and with Ancestry, I am learning so much. Update: I thought I found him but no. I have pinned up pictures and the only info I have that's provable. I won't stop looking.
Terrible service. Adverts portray a service that doesn't exist. I signed up for my mother. After filling in a lot of my family tree data Ancestry provided nothing at all. They didn't offer to fill in blanks using access to census records, which given the way they market their service should be the least they can do. Essentially the fee they charged was for them to provide an empty family tree for user to fill in. None of the information led to any form of discovery. Ancestry took my money & provided nothing.
I received no traits.
Have used Ancestry for years. Sadly haven’t done much in past years but still a member. Really need to get motivated to use it again. Thank you
I found the neice I was looking for
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