Highly organised getting you from…
Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite
4.6
Excellent
1,000 reviews
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Review summary
Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Accommodation was excellent .ff very…
Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting
HOTEL WAS GREAT BUT THE INTER CHANGE IS…
HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS
From pickup to drop off home
From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.
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Website
www.alfatravel.co.uk
All reviews
1,000 total • Write a review
Showing 251 - 260 of 996 reviews
MB
Exceeded our expectations.
The whole trip ran like clockwork from start to finish.Slight delay waiting for other coaches at the interchange on the return journey but it was out of Alfa's control. Hotel exceeded our expectations, staff having shares in the company obviously works a treat.
Date of experience: June 4, 2025
JL
Returned from holiday in bournmouth…
Returned from holiday in bournmouth absolutely fantastic 👏 driver Daz was amazing. Nothing too much trouble. An absolute credit to the company. We was delayed on the way there because of rta but daz took a detour through the new forest and what a treat! Hotel was lovely we paid extra for superior room which was well worth the extra. The room consisted of separate living room bedroom plus a bath Big enough to go swimming in! Plenty of trips out Would definitely be booking with alpha again.
Date of experience: June 4, 2025
JS
Just returned from 5days in Bognor…
Just returned from 5days in Bognor Regis staying at the Royal Norfolk hotel.Excellent service throughout from all the caring and considerate staff especially "rapid" Riley in the restaurant. Good food, with a varied menu, ( brilliant hot breakfast) clean and comfortable sea view room, entertainment each evening with usual bingo, danced the night away. Met some lovely people. Great tours to Arundal, Chichester and Portsmouth, many thanks to our careful driver Brett.
Date of experience: June 4, 2025
KG
Ken Gott
US
Hotel Eliot.
You know what you are going to get when you book a holiday with Alfa. And that's exactly what we got. The feeder bus was on time and the transfer to our tour bus was good and the journey down to Cornwall was very smooth. The hotel was a little bit old and looked well used over the years. Our room was very small but was very clean and looked like it had a refurb. The meals were basic but enough to satisfy my hunger. The young lady in the bar was outstanding. A lovely young woman. The tours were also quite good.
Date of experience: June 3, 2025
M
ME
US
Felixstowe - Orwell Hotel
This Felixstowe holiday and hotel are new to Alfa. The staff are working hard to turn the Orwell Hotel around, after having a history of issues. Staff listen to customers, and are all v helpful and pleasant, with managers interracting with customers to obtain their views and opinions. Issues are addressed immediately. The hotel has a lot of history and character. There wasn't any usual entertainment, and bingo I believe twice whilst there - prizes of a hose reel, penguin, and celebrity cardboard cutout, so I heard. There are pleasant quiet seating areas, and a nice garden next to the car park to sit in, if warm enough! The bed was comfortable, and room clean. However, the food is of a low standard, and I found drinks to be expensive. Therefore, after eating in on the first night, and staying in the bar afterwards, my friend and I ate out all other nights. I know that management are working on improving food options in the near future. I do hope that they succeed in their endeavour. Felixstowe, a straight 10 minute walk to sea front, through town, had a pleasant prom and gardens to stroll along, amusement arcades, and a pier. Excursions: Colchester, Aldeburgh, Dedham and Southwold - the latter being my favourite. Nearby amenities: restaurants, Sainsburys, Tesco, Iceland, charity shop, railway station, charity shops, coffee shops. Happy holidays!
Date of experience: June 3, 2025
MJ
Sandown Isle of Wight
Nice friendly hotel,the driver was fantastic he was very good ,sociable and nothing was too much trouble and he had a good sense of humour.the downside would be the travel time on arrival day and departure day 12hours is a long time to be travelling even though there were enough stops,also the Graystone busses are not as comfy as Alfa ones not much leg room.
Date of experience: June 3, 2025
T
Toynton
US
Could do better
Nice hotel with nice staff and food, good views of the sea from front of building. Trips were very good. My room overlooked a pub so very noisy in the afternoons and evenings until 1am so difficult to sleep. Our driver was ill on our return day so we had to wait over 2 hours for a replacement coach and driver. No stop at place of interest like normal because of this delay. Put a damper on the holiday.
Date of experience: June 3, 2025
FH
Made very welcome the staff were…
Made very welcome the staff were brilliant Food was good and it was hot And a extra shout out for the dinning staff All the staff are a credit to the hotel and the firm
Date of experience: June 3, 2025
M
Mary
US
Exceptional value for money.
The holiday was great from start to finish. The hotel was lovely, and in a good central location. The staff were friendly, there was a very varied choice of menu, and the food was nicely cooked and piping hot. We paid extra for a sea view room, it was newly refurbished and very well equipped. All in all, the holiday was exceptional value for money.
Date of experience: June 3, 2025
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