Highly organised getting you from…
Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite
4.6
Excellent
1,000 reviews
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Review summary
Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Accommodation was excellent .ff very…
Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting
HOTEL WAS GREAT BUT THE INTER CHANGE IS…
HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS
From pickup to drop off home
From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.
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Website
www.alfatravel.co.uk
All reviews
1,000 total • Write a review
Showing 241 - 250 of 996 reviews
LH
The bus drivers were amazing.
The bus drivers were amazing.
Date of experience: June 7, 2025
KJ
It was relaxing and everyone was…
It was relaxing and everyone was friendly.the hotel was clean and staff very helpful. John our driver was friendly and approachable. Now we have tried these holidays we will be booking again next year
Date of experience: June 7, 2025
LB
Hotel all good
Hotel all good. Excellent staff and facilties.
Date of experience: June 6, 2025
D
Deborah
US
Torquay holiday
As soon as you get on the coach you dont have to worry about anything! Your cases are all taken care of, the staff at the interchange are very helpful. The coaches are really comfortable and you get enough comfort breaks along the way to your destination . The Regina Hotel although needs updating in a few places was really nice , staff lovely, nothing was too much trouble . The rooms were spotless clean and lovely comfy bed and pillows . The public areas and toilets were spotless clean and had lovely fresh smell . The restauraunt staff were really good food came quickly no waiting ...staff friendly and very helpful . Breakfast was great too ! Enjoyed every second! thank you .
Date of experience: June 6, 2025
RW
The hotel although needs updating it…
The hotel although needs updating it was a stunning building architecturally. The staff were amazing, nothing was too much trouble for them.
Date of experience: June 6, 2025
MB
Disappointed about the coach
The hotel was lovely and the food delicious. However, we were very disappointed that once again we had to travel on a Grayway. We were hoping to travel on one of your lovely new coaches you advertise. We only saw 2 Alfa coaches the entire time we were away. Even at the hotel they were all 3rd party coaches. Where were all the Alfa coaches?
Date of experience: June 6, 2025
JB
We stayed at Weston super mare Somerset…
We stayed at Weston super mare Somerset Hotel was good Staff helpful and polite Our coach driver Josh was brilliant and very helpful The tours were good
Date of experience: June 5, 2025
MH
Scotland coach holiday
The hotel was good, the excursions were good. Wasn't impressed with the service stations where we stopped. Washington and Rotherham
Date of experience: June 5, 2025
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