Alfa Travel
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Felixstowe - Orwell Hotel
This Felixstowe holiday and hotel are new to Alfa. The staff are working hard to turn the Orwell Hotel around, after having a history of issues. Staff listen to customers, and are all v helpful and pleasant, with managers interracting with customers to obtain their views and opinions. Issues are addressed immediately. The hotel has a lot of history and character. There wasn't any usual entertainment, and bingo I believe twice whilst there - prizes of a hose reel, penguin, and celebrity cardboard cutout, so I heard. There are pleasant quiet seating areas, and a nice garden next to the car park to sit in, if warm enough! The bed was comfortable, and room clean. However, the food is of a low standard, and I found drinks to be expensive. Therefore, after eating in on the first night, and staying in the bar afterwards, my friend and I ate out all other nights. I know that management are working on improving food options in the near future. I do hope that they succeed in their endeavour. Felixstowe, a straight 10 minute walk to sea front, through town, had a pleasant prom and gardens to stroll along, amusement arcades, and a pier. Excursions: Colchester, Aldeburgh, Dedham and Southwold - the latter being my favourite. Nearby amenities: restaurants, Sainsburys, Tesco, Iceland, charity shop, railway station, charity shops, coffee shops. Happy holidays!