Abt Rocks
Abt Rocks. Not only did they price-match, but they delayed shipping on one item so that I'd be back home to receive it and not be hit by a porch pirate.
Abt Electronics is a consumer electronics retailer that sells a wide range of electronic products and appliances. The company typically offers items such as televisions, computers, home appliances, audio equipment, and mobile devices to consumers. Abt Electronics likely provides both in-store and online shopping options for customers seeking electronic goods and related services.
Reviewers consistently report positive experiences with Abt Electronics. Customers often highlight service, delivery, great, customer.
A minority mention drawbacks around service, dryer, customer, unit. Overall sentiment is strongly positive with an average rating of 3.9 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.6 | 5 |
| Nov 24 | 4.5 | 15 |
| Dec 24 | 5.0 | 20 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 4.0 | 1 |
| Mar 25 | 1.8 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“At Braddock Investment Group Inc”
“Great customer service ABT”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
Abt ElectronicsThis company | 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.5 out of 5 (good) | 3.7 out of 5 (good) | −39% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Abt Electronics is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 3.7).
60 reviews of Abt Electronics. Filter by what matters to you.
Abt Rocks. Not only did they price-match, but they delayed shipping on one item so that I'd be back home to receive it and not be hit by a porch pirate.
So impressed with the delivery, the young men went above and beyond. Specially, the Spanish young man. Very impressed with both young men. Congratulations for having such wonderful young men working for you. They should make you proud! Outstanding work
Deliery men very nice and helpful. One man explained the product.
I had an amazing experience at this store thanks to Tatyana! She truly knows her products inside and out. I was looking for a specific item and had a lot of questions, and Tatyana patiently answered everything with such expertise. She provided great recommendations based on my needs and made the whole shopping experience so much easier. It’s rare to come across someone with such a deep understanding of the products they sell. I’ll definitely be coming back! Highly recommend Tatyana for her excellent service and product knowledge. Purchased GE Kitchen appliances . The assembly of the appliances was extremely professional, thanks to Brian and Shane. They also took the time to assist me with a detailed product demonstration after installation which is well appreciated.
Quick answers to the questions people ask most.
Abt Electronics is typically open Monday through Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM. Hours may vary by location and during holidays, so it's recommended to check their website or call ahead to confirm current hours.
Yes, Abt Electronics provides delivery services for appliances and electronics, including white glove delivery and professional installation. Installation services are available for major appliances, home theater systems, and other electronics that require setup.
Abt Electronics typically offers a 30-day return policy on most items in new, unopened condition with original packaging and receipt. Some items like custom orders or clearance products may have different return terms, and restocking fees may apply to certain electronics.
Yes, Abt Electronics offers price matching on identical items from authorized dealers. The item must be in stock at both stores, and certain restrictions may apply such as excluding closeout items, special financing offers, or bundle deals.
Abt Electronics offers various financing options including special promotional financing with 0% APR for qualified purchases. They also accept major credit cards and may offer extended payment plans through third-party financing partners.
You can contact Abt Electronics customer service by phone, through their website's live chat feature, or by visiting their store locations. Their customer service team can help with orders, technical support, and general inquiries.
Yes, Abt Electronics offers extended warranty plans through various providers for appliances and electronics. These plans can provide coverage beyond the manufacturer's warranty and may include parts, labor, and service calls.
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My wife and I were very pleased with our 11/25/2024 appliance delivery. We bought all four items - stove, refrigerator, microwave, and dishwasher - from our salesperson Eric Benjamin. All pieces came in good condition. I was nervous about the installation because our old appliances were 24 years old and thus so were the water valves for the dishwasher and icemaker. The installation went smoothly. My wife and I were both pleased. The ~100 mile roundtrip from our house to ABT Glenview was an investment in time, but it was well worth it. Working with Eric Benjamin and the two delivery/installation workers was a 100% positive experience. Thanks ABT! p.s. The only backordered item was the oven Air Fry Basket (GE JXAFTRAY1VSS). We are hoping that arrives soon.
Very fast and attentive delivery. Very competitive pricing.
Low prices, Great service, Fast shipping
The live Chat rep., Josh Leff was fantastic! So, polite, professional and extremely helpful. Also, Carmen was extremely efficient, and helpful in getting a small credit issued to my credit card. The entire experience was wonderful. And, I received my complete order within 2 days.
We are very grateful to your team members ! Big shout out to them for 1) timely alerts and arrival 2) technical know how 3) very helpful tips and ideas 4) knowledgeable, friendly, and a pleasure to meet. Thanks ABT, for 5 star delivery, installation and of course, great products and a super helpful salesperson.
The Whirlpool WRS325SDZSS side by side refrigerator was installed on Friday, 11.22.2024, by Abt Electronics. The installation service was awesome. Both Brian Oeun and Santino Bianchi are amazing as I have a crawlspace and this is where the existing water line to the existing ice maker is located at. Brian made sure that I was up to date in having the proper components for a successful ice maker installation. Brian and Santino make sure that I understood what was done, and asked repeatedly if I have any questions and went over how to operate the refrigerator from changing temperature, how to care for the cooper water line behind the refrigerator, what product to use to clean the stainless steel doors, how to flush out the water dispenser, in cleaning the condenser coils. They was careful in removing the existing refrigerator and bringing in the new refrigerator thru the multiple door openings. Delivery was on time. My concerns has been noted in the delivery ticket of the refrigerator door seal bulging out and asking for a replacement refrigerator door. Installer Brian Oeun took photos of the problem of the refrigerator door of the seal bulging inside as well as Santino have seen the bulging seal. The sale person are amazing especially the internet sale. I had questions of replacing my existing Kenmore Elite side by side refrigerator and Michael Lopez was amazing to corresponding back and forth via e-mail with specs, model number of refrigerator that is similar to Kenmore Elite. Michael have referred me to an in house sale person when I visit Abt but the sale person was not available at 9:00a.m and start at 10:00a.m. so I was referred to Doris Bogdanescu. Doris was awesome in showing the different models that fit my criteria and of the existing Kenmore Elite refrigerator. I have heard fabulous things of Abt and it was highly recommended to go to Abt Electronics from several of my coworkers. My boss have mentioned he wish he had purchased his refrigerator from Abt Electronics instead of Lowes. It was highly recommend as Abt Electronics does crawl spaces as part of the ice maker installation charge unlike Home Depot who does not do crawl spaces and I would have to hire a separate plumber. This will be the place to buy future appliances. You will not be disappointed with the services from sale people to installation and calling customer services.
Shopping with Abt was great. It was easy to find the product I was looking for & there was detailed information about the item, as I'd hoped. I bought this as a Christmas gift, so I don't yet know how it works, but I've certainly been impressed by the ratings. I'm looking forward to seeing this in action.
Great price, fast delivery, excellent delivery process. Will buy all my appliances here im the future!
Not an easy spot to insert oven/microwave. Even more difficult to insert new one. Lots of measuring and careful work. They were amazing.
Very smooth process. Shippers communicated well, and came when promised. Second major appliance from Abt. Was not an issue for me, as this refrigerator was going IN the garage, but if you do not order enhanced delivery , what you get a big box in your garage.
I liked how great the guys were and I love my new dryer!
I recently purchased 2 dehumidifiers from ABT using their online website. The online literature describing the dehumidifiers stated (in two places) that drainage hoses were included. When the product arrived, there were no hoses. I called customer service and was told hoses were, in fact, not included; directly contradicting their online literature. The customer service agent instead offered to sell me hoses at a discounted price. I found this insulting. After posting a not so favorable review on Trustpilot concerning this matter, I received a call from ABT and spoke with an individual who not only apologized for their website’s misstatement but readily agreed to provide the hoses in question at no additional cost to me. Having had a career in a service industry, I know mistakes happen. But often times it’s how the mistakes are addressed and made right that makes the difference. In this case ABT made things right and I am happy to acknowledge their efforts.
We recently completed a major HVAC project at our home in Riverwoods, Illinois, and who would've known it but to our surprise, we heard that ABT was in the HVAC business. After shopping around, we decided to go with ABT and purchased a 4 ton and 5 ton HVAC units, a boiler, and a tankless water heater. This was a complicated project, from an aesthetics standpoint it came out great, It should be featured in Better Homes & Gardens of utility rooms, it's a real piece of art! Although this is not a perfect story, the process wasn’t without its challenges, as we had team after team come out to troubleshoot issues, it was at that point I came to realize that if we had chosen any of the other companies, they likely would have walked away after receiving our payment. However, when it comes to customer service and wanting to make a customer happy any business could take a page from these guys. ABT’s commitment to customer service was truly impressive. From day one, Service Manager, Dan Raysby, assured us they wouldn’t leave the job until we were completely satisfied. One persistent issue was with the dampers not closing properly, which required multiple visits to resolve. At one point, I thought I’d have to settle for a less than perfect system, but Dan reminded me of his original promise. He ended up delivering on that promise by involving the manufacturer, along with his team, they finally got everything working to our satisfaction. The bottom line: if I had gone with any other company, I highly doubt I would have received this level of service and dedication. It’s rare to find a company that will come back again and again on their own time and expense to ensure the job is done right. I highly recommend ABT! Jay S
Yes, Abt Electronics offers buy online, pick up in store service for many items. You can place your order online and select store pickup during checkout, then collect your items at the designated pickup area.
Abt Electronics carries a wide range of major brands including Samsung, LG, Apple, Sony, KitchenAid, Whirlpool, and many others. They offer both premium and budget-friendly options across categories like appliances, TVs, computers, and smart home devices.
Yes, Abt Electronics offers repair services for appliances and electronics through their service department. They provide both in-home and in-store repair services, with certified technicians who can work on various brands and product types.
Abt Electronics is a consumer electronics retailer that sells a wide range of electronic products and appliances. The company typically offers items such as televisions, computers, home appliances, audio equipment, and mobile devices to consumers. Abt Electronics likely provides both in-store and online shopping options for customers seeking electronic goods and related services.
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